Yehya Aly Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

- To achieve or exceed agreed core product sales targets to build new customer base for FAB- To promote the sales of Core Product in assigned area or work- To build and maintain effective business relationship with customers- To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes- To ensure the submitted customer applications and documentations are complete and error free- To follow up for Document… Show more - To achieve or exceed agreed core product sales targets to build new customer base for FAB- To promote the sales of Core Product in assigned area or work- To build and maintain effective business relationship with customers- To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes- To ensure the submitted customer applications and documentations are complete and error free- To follow up for Document discrepancies which have been approved as Deferrals- Minimize errors and act upon them for correction and re-submission if any.- To provide sales MIS to line manager/Area Head on regular basis.- To provide ongoing customer / market feedback to line manager/area head to improve business- To provide Sales DSR to Sales Manager on Regular Basis.- To ensure high level of customer service while handling business proceedings.- To adhere code of conduct & ethics while performing required duties especially while doing the- Authentications of KYC documents.- To capitalize on-cross selling opportunities- To perform duties of Team Leader in his absence if assigned so- To recommend customer applications which are considered good credit risk and as per FAB policy.- Requires good convincing and negotiating skills in view of complexity in the relevant product- Be aware of competition and suggest changes for product improvements- Maintain effective business relationship with all branches and internal departments- To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader- To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately.- To ensure that the product information shared with the customer is accurate.- To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank. Show less

Abu Dhabi, United Arab Emirates

- Generating business from direct sales in the open Market- Setting up sales counters at various companies to promote Personal Loan and Credit cardProducts- Built a strong database of Clients through promotional activities, Company, events, andpersonal network.- Take appointments on phone and personally meet up with them. Understand their financialgoals and accordingly make a presentation to them on our various products.- Identify and list new companies in order to… Show more - Generating business from direct sales in the open Market- Setting up sales counters at various companies to promote Personal Loan and Credit cardProducts- Built a strong database of Clients through promotional activities, Company, events, andpersonal network.- Take appointments on phone and personally meet up with them. Understand their financialgoals and accordingly make a presentation to them on our various products.- Identify and list new companies in order to generate new business for Personal Loan andCredit Cards.- Responsible for promoting financial products especially Persona Loan and Credit Cards tocustomers- Understand client requirements and suggest them a Products which would best suit theirneeds- Follow up with the interested prospects and finally close the deal Selling Personal Loan andCredit Card.- Develop new relationships with customers to increase revenue- Actively seek out new sales opportunities through referrals, marketing activities, personalcontacts and generate leads- Developing and sustaining long-lasting relationships with the customers and internalbusiness- Meet target customer’s and achieve the goals- Attractive Salary / Incentives Show less

United Arab Emirates

- Coordinate with the sales team to achieve the business objectives.- Represented the company at trade fairs and exhibitions.- Maintaining relationships with existing customers through regular visits Also in charge oflooking for bringing opportunities and for managing the full negotiation and close processwith clients from start through to finish.- Delivering excellent client service.- Follow standard processes and procedures.- Identify and escalate priority issues… Show more - Coordinate with the sales team to achieve the business objectives.- Represented the company at trade fairs and exhibitions.- Maintaining relationships with existing customers through regular visits Also in charge oflooking for bringing opportunities and for managing the full negotiation and close processwith clients from start through to finish.- Delivering excellent client service.- Follow standard processes and procedures.- Identify and escalate priority issues per Client specifications.- Redirect problems to appropriate resource.- Conducting system and sales training for new joiners.- Allocating sales targets to the sales team members.- Set a timetable for visits and the development of alternatives is always in the event of failureof one appointment.- Coordinate between the other departments (Financial, Planning, Purchasing, Production ...)to achieve the sales plans. Show less

United Arab Emirates

- Ensuring smooth day to day operations of the Customer Service Information desk toprovide the customers with quality services.- Displaying a high level of personal grooming and perform duties in official attire atthe workplace in accordance with the company's established grooming / professional attire.- Responsible for the daily management of the till in the absence of the senior members.- Able to maintain high standards of display & visual merchandising to ensure the… Show more - Ensuring smooth day to day operations of the Customer Service Information desk toprovide the customers with quality services.- Displaying a high level of personal grooming and perform duties in official attire atthe workplace in accordance with the company's established grooming / professional attire.- Responsible for the daily management of the till in the absence of the senior members.- Able to maintain high standards of display & visual merchandising to ensure the storeis well presented- Ensuring compliance with the Company's Code of Conduct, Departmental policiesand HR Policies and Procedures at all times.- Excellent knowledge of all warranty policies and repairs Show less

United Arab Emirates

- Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments and complaints.- Communicating and… Show more - Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Managing a team of junior customer service representatives.- Ensure customer satisfaction and provide professional customer support. Show less

Egypt

- Handle cash, credit or check transactions with customers- Scan goods and collect payments- Ensure pricing is correct- Issue change, receipts, refunds, or tickets- Redeem stamps and coupons- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correctand that there is adequate change- Make sales referrals, cross-sell products and introduce new ones- Resolve customer complaints, guide them and provide relevant information-… Show more - Handle cash, credit or check transactions with customers- Scan goods and collect payments- Ensure pricing is correct- Issue change, receipts, refunds, or tickets- Redeem stamps and coupons- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correctand that there is adequate change- Make sales referrals, cross-sell products and introduce new ones- Resolve customer complaints, guide them and provide relevant information- Bag items carefully- Greet customers when entering or leaving establishment- Maintain clean and tidy checkout areas- Keep reports of transactions- Process returns and check to see if items are damaged- Answer customers' questions and get a manager if answer doesn't solve the issue- Bag, box or wrap packages- Pleasantly deal with customers to ensure satisfaction Show less