Yeico Jaramillo Email & Phone Number

Tampa, Florida

Tampa/St. Petersburg, Florida Area

• Founded and incorporated small business within a well-defined niche as a IT Technician Contractor offering IT Support resolution services primary for Montessori Schools and Small Businesses.• Planned and directed all functions of the company establishing and integrating the functional strategies to reach goals and objectives.

• Refined and improved existing documentation system, resulting increased workplace efficiency• Interfaced between technicians and end users to effectively identify problems and formulated solutions.• Supervised installation process of software programs and testing, responsible for implementing back-up solutions and restoration of software installation.• As Team Lead collaborate closely with other team members to plan, design and develop construction project for Parallon HCA… Show more • Refined and improved existing documentation system, resulting increased workplace efficiency• Interfaced between technicians and end users to effectively identify problems and formulated solutions.• Supervised installation process of software programs and testing, responsible for implementing back-up solutions and restoration of software installation.• As Team Lead collaborate closely with other team members to plan, design and develop construction project for Parallon HCA Technical Site Lead January 2013 – January 2015• Provided technical and troubleshooting support services to new and established customers.• Trained new employees on product specification, use of equipment and development process for deployment.• Update documentation for technical support and resolution for future reference. Show less