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Yeison Fernandez Patiño Email & Phone Number

Service Delivery Manager at The Functionary
Location: Medellín, Antioquia, Colombia 8 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
The Functionary
Role
Service Delivery Manager
Location
Medellín, Antioquia, Colombia
Company size
371 employees

Who is Yeison Fernandez Patiño? Overview

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Quick answer

Yeison Fernandez Patiño is listed as Service Delivery Manager at The Functionary, a company with 371 employees, based in Medellín, Antioquia, Colombia. AeroLeads shows a matched LinkedIn profile for Yeison Fernandez Patiño.

Yeison Fernandez Patiño previously worked as Operations Supervisor at The Functionary and Team Leader at The Functionary. Yeison Fernandez Patiño holds Psicólogo, Psicología, 4.21 from Universidad Del Norte.

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Email format at The Functionary

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The Functionary

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Profile bio

About Yeison Fernandez Patiño

Dynamic and results-driven Leader with a solid track record of success in the BPO industry, driving teams to exceed performance metrics and client expectations for the past 5 years. Skilled in fostering a collaborative and motivated work environment to optimize productivity and enhance customer satisfaction. Leveraging a background in Psychology, adept at understanding and managing team dynamics, resolving conflicts, and implementing effective communication strategies to drive team cohesion and success. Passionate about leveraging human behavior insights to drive operational excellence and elevate employee engagement. Let's connect and explore opportunities to drive mutual growth and success!

Current workplace

Yeison Fernandez Patiño's current company

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The Functionary
The Functionary
Service Delivery Manager
Antioquia, Colombia
Website
thefunctionary.com
Employees
371
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Company profile
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8 roles

Yeison Fernandez Patiño work experience

A career timeline built from the work history available for this profile.

Operations Supervisor

Current
The Functionary

I lead and manage a CS Team, ensuring the delivery of high-quality support and service. I excel in clients communication, maintaining compliance with company policies and client’s requirements, and driving initiatives to meet and exceed KPI. My role also involves collaborating with cross functional teams to address and resolve operational challenges.

May 2024 - Present

Team Leader

The Functionary

Medellín, Antioquia, Colombia

Oct 2023 - May 2024

Operations Coordinator

Buwelo Colombia

Medellín, Antioquia, Colombia

Task performed:- Monitor performance metrics, analyze trends, and implement corrective actions to improve individual and team performance. Conduct regular performance reviews, providing constructive feedback and guidance for professional development.- Team development: Coach, mentor, and provide leadership to Team Leaders and agents to drive their growth.

Aug 2022 - Aug 2023

Team Leader

Buwelo Colombia

Medellín, Antioquia, Colombia

May 2021 - Aug 2022

Supervisor De Operaciones

Onelink Bpo

Medellín, Antioquia, Colombia

Supervisor de operaciones Bilingue

Aug 2019 - May 2021

Profesional En Investigación I+D+I

Inpsicon Ltda.

Barranquilla, Colombia

Ejecución de proyectos - Diseño de propuestas para proyectos - Diseño de cronograma para proyectos de intervención- Diseño de instrumentos de investigación- Gestión de aplicación de instrumentos de investigación- Procesamiento y análisis de datos de estudios de investigación- Elaboración de informes de estudios de investigación- Entrega de informe de.

Jan 2018 - Oct 2018

Auxiliar De Investigación

Inpsicon Ltda.

Barranquilla

Estudiante en prácticas como auxiliar en Investigación, mis principales funciones durante el tiempo fueron: - Construcción de un modelo organizacional e interactivo para la educación de padres (empleados deempresas) con el fin de promover la apropiación de buenas prácticas de crianza y comunicación asertiva anivel familiar.- Diseño de propuestas e informes.

Jul 2015 - Jan 2016
Team & coworkers

Colleagues at The Functionary

Other employees you can reach at thefunctionary.com. View company contacts for 371 employees →

RC Renan Carvalho Renan Carvalho Colleague at The Functionary Joinville, Santa Catarina, Brazil, Brazil View → CR Carlos Rentería Jr Carlos Rentería Jr Colleague at The Functionary Monterrey, Nuevo León, Mexico, Mexico View → RM Rodrigo Martínez Rodrigo Martínez Colleague at The Functionary Nueva San Salvador, La Libertad, El Salvador, El Salvador View → SP Sebastian Paredes Sebastian Paredes Colleague at The Functionary Bogota, D.C., Capital District, Colombia, Colombia View → JW Jaime Wesso Jaime Wesso Colleague at The Functionary San Salvador, San Salvador, El Salvador, El Salvador View → KC Katherin Cordova Newbery Katherin Cordova Newbery Colleague at The Functionary Guatemala, Guatemala, Guatemala, Guatemala View → EB Erick Bonilla Erick Bonilla Colleague at The Functionary Antiguo Cuscatlán, La Libertad, El Salvador, El Salvador View → AL Ana Laura Pérez García Ana Laura Pérez García Colleague at The Functionary Guadalajara, Jalisco, Mexico, Mexico View → AF Alfredo Figueroa Alfredo Figueroa Colleague at The Functionary Santa Cruz De Juventino Rosas, Guanajuato, Mexico, Mexico View → DM Damien Mendonça Damien Mendonça Colleague at The Functionary Jundiaí, São Paulo, Brazil, Brazil View →
3 education records

Yeison Fernandez Patiño education

FAQ

Frequently asked questions about Yeison Fernandez Patiño

Quick answers generated from the profile data available on this page.

What company does Yeison Fernandez Patiño work for?

Yeison Fernandez Patiño works for The Functionary.

What is Yeison Fernandez Patiño's role at The Functionary?

Yeison Fernandez Patiño is listed as Service Delivery Manager at The Functionary.

Where is Yeison Fernandez Patiño based?

Yeison Fernandez Patiño is based in Medellín, Antioquia, Colombia while working with The Functionary.

What companies has Yeison Fernandez Patiño worked for?

Yeison Fernandez Patiño has worked for The Functionary, Buwelo Colombia, Onelink Bpo, and Inpsicon Ltda..

Who are Yeison Fernandez Patiño's colleagues at The Functionary?

Yeison Fernandez Patiño's colleagues at The Functionary include Renan Carvalho, Carlos Rentería Jr, Rodrigo Martínez, Sebastian Paredes, and Jaime Wesso.

How can I contact Yeison Fernandez Patiño?

You can use AeroLeads to view verified contact signals for Yeison Fernandez Patiño at The Functionary, including work email, phone, and LinkedIn data when available.

What schools did Yeison Fernandez Patiño attend?

Yeison Fernandez Patiño holds Psicólogo, Psicología, 4.21 from Universidad Del Norte.

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