- Top seller- Exceeded monthly goal by 130% - Created very first Elite client status of the new store - highest VPT

- 1.2 million dollar seller- #2 Made-to-measure suits sold in 2023 and highest VPT- Achieved various areas of KPI, UPT and VPT- Registered the most ‘prospects’ clients - Exceeded monthly goal by 200% during covid- Health and Safety representative - Created a multiple Very Important Clients status from walk-in customers - Overseen and audited the area of Ready to Wear, handbag and footwear. - Managed floor counts to monitor loss/stolen. - Partnership with visual team to ensure the boutique is at company’s standard all times

- Awarded for the excellent customer service- Exceeded monthly sales goal- Built a strong clientele in the best performed counter

-Inspired the team with appropriate brand’s image- Sold the highest UPT -Led the team and exceeded daily sales plan-Set the daily team goal

- Exceeded monthly sales plan- Recorded the highest customer registration rate in the store - 97%

• Scheduled and audited requests on schedule • Authorized the associates’ hours of work for payroll• Assisted in operational part of business• Monitored the alteration department and audited throughly • Audited and made the appropriate changes on the alteration tickets• Oversaw the alteration completion within the store and alteration transfers• Recorded alteration tracking, productivity weekly and leased brand chargeback.• Prepared alteration audit report, shoe shine tracking and valet services• Participated as a member of Holt Icon concierge team• Health and Safety Committee• Perform other duties as assigned

- Responsible for monthly lease charge for luxury brands- In charge of sending appropriate fitters to various departments upon their calls- Created and input the employee schedules on Workbrain accordingly for payroll- Recorded and audited employee performance charts weekly- Audited department thoroughly and ensured existing purchase and alteration bills- Performed other duties as assigned