• Provided friendly and efficient assistance to customers, helping with product inquiries, locating items, and ensuring a positive shopping experience.• Restocked shelves-maintained stock levels, and organised displays to ensure product availability and visual appeal, contributing to a seamless shopping experience.• Worked effectively with colleagues to achieve store goals and provided support across departments as needed, fostering a positive team environment.• Contributed to a clean, safe, and organised store environment by following health and safety protocols and continuously assessing and upholding Coles’ quality standards.

• Maintained correspondence with multiple stakeholders.• Completed various data entry tasks.• Assisted in the recruitment and onboarding of new team members.• Delegated tasks to team members according to project requirements and employee strengths.• Encouraged open dialogue among all employees by creating a safe space for ideas exchange.• Assessed individual performance regularly against established metrics and provided constructive feedback accordingly.• Facilitated communication between cross-functional teams within the organisation.