- Managed key accounts within the 3PL distribution center, acting as the primary point of contact for assigned clients.- Coordinated and monitored logistics requirements of clients, ensuring accurate and timely execution of services.- Proactively resolved issues and handled customer complaints to maintain positive relationships and effective solutions.- Worked closely with internal teams to ensure alignment and fulfillment of client objectives.- Supported the supply chain management, providing order follow-up.- Contributed to the improvement of internal processes that optimized the operational efficiency of the distribution center.

- Coordinated and supervised daily operations in the 3PL distribution center, ensuring efficient receipt, storage, and dispatch of products.- Implemented warehouse management systems (WMS) that improved productivity and reduced cycle times.- Participated in continuous improvement projects that optimized warehouse operational efficiency. - Collaborated closely with the clients to ensure timely availability of sales orders.

- Worked directly with the warehouse to complete the orders of the month. - Verified data integrity and accuracy. - Produced reports for the Director of Operations of the daily work of L'Oreal warehouse. - Obtained documents, clearances, certificates and approvals from local, state and federal agencies.- Validated the most convenient freight forwarder / cargo agencies for import and export transportation. - Performed Annual inventories. - Confirmed that all orders created for the month, had been dispatched.

- Prepared reports tracking information such as Bill of lading of empty containers. - Prepared reports of inventory, specially of Cristobal Terminal. - Estimated how many empty containers could be loaded on the vessel, based on the necessity of the ports of other countries.