I’m just starting my journey in Project Management and strongly believe I'm making a step in the right direction since this is an opportunity that I’m ready to deep dive into with the dedication I’ve always had inside.I’m not the kind of person who sits still, but the one who takes the bull by the horns. Interaction between individuals, overcoming challenges, resolving cases avoiding conflicts, reaching mutual understanding, helping others, accomplishing set goals, and making a difference are the things that make me carry on.I'd appreciate your endorsements and recommendations and will be happy to share mine if we have ever worked together.Stay with Ukraine 🇺🇦
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Project ManagerSoftserveKyiv, Ua
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Project CoordinatorSoftserve Mar 2024 - Present
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Pmo AssociateSoftserve Aug 2023 - Mar 2024Kyiv, Kyiv City, Ukraine
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Intermediate Technical CommunicatorSoftserve Aug 2022 - Aug 2023Kyiv, Kyiv City, Ukraine
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Junior Technical CommunicatorSoftserve Oct 2021 - Jul 2022Kyiv, Kyiv City, Ukraine
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English TranslatorUpwork Jun 2020 - PresentI perform translation and editing jobs from time to time. The source language is English, target languages are Ukrainian and Russian. The types of jobs I do on Upwork include medical translation official documents' translation, short stories editing and proofreading, website localization. -
Senior Csr || Sales Team LeaderRaise.Band Jul 2021 - Oct 2021I used to be a Senior Customer Support Representative at Raise.band and performed an additional task on the position of Sales Team Leader. -
Customer Support SupervisorRaise.Band May 2021 - Jul 2021When being a Customer Support Representative I've taken several additional tasks such as Mentoring, Risk Management and Sales and eventually was promoted to a Supervisor.
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Customer Support RepresentativeRaise.Band Mar 2020 - May 2021Kyiv, Kyiv City, Ukraine• assisting clients via different channels and takingcomplex cases and extra tasks;• monitoring the work performance of support agents and checking the chats, messages, emails and calls;• pointing out the mistakes of the agents (in person and via form) and giving pieces of advice.
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Outreach SpecialistDevellar Jul 2019 - Sep 2019UkraineI enjoyed being a link-builder even during such a short period of time. The truth is that link-building is an important part of SEO and you have to be good at programming, psychology and marketing to fit for this position. -
Customer Support RepresentativeAviacontact Jun 2018 - Jul 2019UkraineFor more than one year I've been working as an English customer support representative for a rapidly developing company Aviacontact specializing in the travel industry:- provided support for clients in three channels; - formal written and oral communication in English; - helped newbies in case-resolving.
Yelyzaveta Barsa Education Details
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Kyiv National Linguistic UniversityLanguage Interpretation And Translation -
Akademia Pomorska W SłupskuPhilology
Frequently Asked Questions about Yelyzaveta Barsa
What company does Yelyzaveta Barsa work for?
Yelyzaveta Barsa works for Softserve
What is Yelyzaveta Barsa's role at the current company?
Yelyzaveta Barsa's current role is Project Manager.
What schools did Yelyzaveta Barsa attend?
Yelyzaveta Barsa attended Kyiv National Linguistic University, Akademia Pomorska W Słupsku.
Who are Yelyzaveta Barsa's colleagues?
Yelyzaveta Barsa's colleagues are Polina Petrishyna, Цепоухова Ирина, Vasyl Mitsek, Oleksandr Feilyk, Roksolana Kolomiyets, Liubov Smoldyrieva, Serhiy Krysa.
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