Yemi Afolabi Email and Phone Number

• Review of customer documentation (KYC and AML) checks in line with company policy. • Investigate and ascertain any Fraudulent Activities (Bonus Abuse, Duplicate accounts, Third-party Deposits and Withdrawals, Syndicate and Arbitrage betting) are spotted and handled swiftly in line with the company policies and procedures in order to minimize the risk to the company.• Ensure fraudulent transactions are spotted and handled swiftly in order to minimize losses and mitigate repercussions.• Report fraudulent cases to the company’s Compliance/Legal Officer as well as the important regulatory bodies. • Review financial and player activity with the aim of minimizing the financial risk to the business.

• Monitor account registrations. • Review customer withdrawal requests accurately, in a timely and error-free manner, by doing all the necessary customer account detail, deposit, and transaction checks required for confirming withdrawals for processing.• Reviewing customers’ deposits and deposit attempts and taking the necessary steps for releasing transactions stuck in a system.• Review customer documentation, and compliance (AML and KYC checks in line with policy, and review and verify customer documents for authenticity).• Ascertain any fraudulent transactions and accounts are spotted early to minimize the risk to the company.• Ensure fraudulent transactions are spotted and handled swiftly in order to minimize losses and mitigate repercussions.• Reconciliation of payment issues with payment/financial institutions.• Review financial and player activity with the aim of minimizing the financial risk to the business.

• Monitor account registrations, deposits, and withdrawals.• Review customer withdrawal requests accurately, in a timely and error-free manner, by doing all the necessary customer account detail, deposit, and transaction checks required for confirming withdrawals for processing.• Reviewing customers’ deposits and deposit attempts and taking the necessary steps for releasing transactions stuck in a system.• Review customer documentation, and compliance (AML and KYC checks in line with policy, and review and verify customer documents for authenticity).• Ascertain any fraudulent transactions and accounts are spotted early to minimize the risk to the company.• Ensure fraudulent transactions are spotted and handled swiftly in order to minimize losses and mitigate repercussions.• Reconciliation of payment issues with payment/financial institutions.• Review financial and player activity with the aim of minimizing the financial risk to the business.

• Resolve customer complaints and inquiries via phone, email, and online chat platforms.• Assess the needs of the customer, clarify information, and offer solutions.• Manage inbound and outbound calls in a timely manner.

Part of the team that did the general maintenance and repairs of Ife- Sekona road ( Drainage and Repair of the Road).Project Finance and allocated necessary project resources including subcontractors, suppliers and company labor. Maintained strict quality control process - which necessitates regular testing of materials, inspection of work done, frequent tours of sites, and conducting regular site safety checks.Managed project estimates, design specifications and construction documents

Spearhead multiple building construction and mechanical (building) services projects which include hot and cold water supply, drainage system, sewage treatment, soil and waste system, Air conditioning, installation of smoke extractors and Electrical works (Wiring and installation of electrical appliances).Managed project, budgeted and ensured legal and technical requirements are met on the construction project.Built relationships with engineering staff and coordinated with vendors and contractors to align time lines, phases and work to be performed across projects or shutdowns.Maintained payroll data, attendance records and ensured materials were delivered

Supervised mechanical works (Plumbing works and Air condition, welding), Electrical works (Wiring and installation of electrical appliances).Project management, Preparing and presenting project report. Prepared and maintained construction schedules working with field operations to ensure timely completion of projects.

Site Supervisor

Worked with the Mechanical and electrical works engineer: Plumbing (Running of pipes in toilet, Installation of Toilet accessories, drainage system and Water treatment), HVAC and Duct Works (Installation of Air condition), Welding (Building Steel water tank) and electrical works (Wiring and installation of electrical appliances).Provided support to the Site Mechanical Engineer in meeting crisis situations and found solutions to the technical and non-technical problems faced on projects.