Yemi Ogunrinde Email & Phone Number

Enforcement of compliance with respect to withholding, remitting, and reporting requirements of various Acts including the initiation of assessments through the examination of taxpayer books and records; the provision of information to taxpayers.Organizes, schedules, and examines taxpayer’s books, records, and supporting documentation pertaining to unreported income, taxable benefits, and other amounts deducted or held in trust.Examines accounting documents, primarily at the taxpayer’s or a representative’s place of business, to determine amounts outstanding with respect to the legislation administered by the Canada Revenue Agency (CRA).Inputs data into mainframe and software applications to support examination findings, determines assessment amounts including penalty and interest owing, prepares reports, working papers, information slips and provides the taxpayer with documentation of examination results.Provides an explanation regarding amounts assessed or outstanding; employer compliance requirements; legislation; CRA policies; employer account, Air Travelers Security Charge (ATSC) and GST/HST transactions; discrepancies in withholding amounts and the examination process.Obtains outstanding GST/HST returns and information slips from taxpayers or their representatives.Collects outstanding amounts or negotiates an arrangement for payment conforming to pre-established criteria; documents information to establish the taxpayer’s ability to pay, support and guarantee an arrangement; and to facilitate the collection of outstanding amounts.Prepares referrals to other internal clients and other departments or agencies.

Plans, organizes, and prioritizes assigned workload and control methods in a teamwork environment to meet internal service standards while integrating one-time requests and processing data required for large projects, unforeseen emergencies and communication with taxpayers, benefit recipients and/or their representatives. Resolution of cases in a timely manner directly impacts on the taxpayers or benefit recipients’ satisfaction.Collect outstanding amounts and resolve compliance issues for an assigned workload both in and out of the office. Review, analyse and verify taxpayer information to establish payment, reporting and filing deficiencies; identify related accounts, establish ability to pay, identify recovery sources, sensitive issues and the danger of loss. Initiate contact with taxpayers, their representatives and third parties to gather information and documents as well as promote, negotiate and follow-up on payment and compliance arrangements both in and out of the office. Receive, research and respond to enquiries and complaints from taxpayers and their representatives. Initiate legal action to collect outstanding amounts or encumber and seize taxpayer assets. Make recommendations for consideration for relief (fairness provisions, remission guidelines) or writing-off accounts as uncollectible.

Saint John, New Brunswick, Canada

Assessing clients need based on their current situation, researching products to match the client’s needs, processing paperwork on their behalf.Counsels individuals in regard to their auto and property insurance needs Ensures quality and productivity objectives are met by handling service and sales calls Promotes company features and benefits as part of ongoing portfolio reviews.Promotes client loyalty through attention to detail and relationship-building

Fredericton, New Brunswick, Canada

Providing advanced technical troubleshooting for customers in resolving diverse hardware and software issues related to satellite and tower-based internet/network connectivity and emailOutperformed peers by maintaining outstanding record of technical support service, resolving 95% of all trouble tickets without escalation to senior supports specialists.Deliver outstanding inbound and/or outbound advice and service and/or sales support to moderately to highly complex issues related to internet, PC and router services with an aim to provide complete and correct solutions the first timeWork effectively as a team, use and learn from each other’s knowledge and support your co-workers to resolve customer issues.Strengthened the company reputation by providing expert technical explanations and resolving products disputes between customers, company and manufacturers

Designed and executed an innovative 100% recycled dowel laminated timber product, designed to replace the expensive purse drained cross laminated timber and glue laminated timber. This led to 20% reduction in the average cost of building a 10-storey mid rise building without any reduction in performance and at the same time help reduce deforestation.Supervise various undergraduate students research in forestry related areas most of which involved in designing innovative forest productsAttended project meetings, seminars and scholar conferences across Canada, USA, as necessary.Published up to 10 (ten) articles on forest management practices and engineering.

Akure , Nigeria

Create digitized GIS maps of treatment areas from analog propertysurvey maps used in the planning and orchestration of timber harvests,catalogue of invasive species and to manage numerous firewood cuttersLiaison officer between the government and the contract shuttleoperationsConducted weekly inspections of timber harvests to ensure loggers andfirewood cutters are adhering to government best management practicesand safety requirementsMeasured, identified, marked and recorded trees for timber harvests onmultiple watersheds for the purpose on increasing water qualityAttended project meetings, scholar conferences and seminars asnecessary

Nigeria

Carries out market research to gain a clear understanding of what the company’s customers really want and to identify new market opportunities, helping the company create a market niche for its products or services.Develop marketing strategy by studying the company’s competitors so as to develop superior products and employ efficient marketing techniques with aim of increasing sales volumes and maintaining a competitive edge over our competitors.Championing customer relationship management and share the information with other qualified employees to ensure they offer excellent customer service to our clients in order to build lasting relationships.Assign duties and set targets for departmental staff and perform periodic performance evaluations of the staff.Analyze market trends with an aim of identifying unexploited or new markets for the company’s products and services

Master'S Degree, Forest Engineering

Master'S Degree, Forestry

Bachelor'S Degree, Forestry