Food and Beverage major with a demonstrated history of working in the hospitality industry and graduated from Hotel Institute Montreux, SwitzerlandI bring energy, passionate and inspiration to the team with hospitality spirit and along with my strength in guest experience and satisfaction. From administration to operation, from organizing F&B promotions to revenue achievement, from guest oriented to team player, all I have earned within 9 years with Marriott International and Accor Hotels.Currently, I have sharpened myself at Mia Saigon Luxury Boutique Hotel as a Guest Experience Manager cum Brand Ambassador. Specialties: Strong administrative l Sociable l Guest Relation l French l English "The success of a Hotel is not only with numbers, it is also with Guest Satisfaction. NEVER consider that your personalized touches and extra mile services are a cost of your Hotel. GIVE BEFORE YOU GET"