Head Of Banking Operation/It
Pacific Bank Bhd
Started as a Trainee Officer in 1981. In 1984, was promoted to the Branch Manager, managing 3 branches in Rengit, Batu Pahat and Johor Bahru. In 1988 I was promoted to Senior Manager of Operations / Information Technology ('IT'). I created and implemented the first integrated bank-in slip to streamline and simplify the bank-in process for Pacific Bank Berhad's customers. I am also responsible to conceive, design, create and implement the first 'instant' ATM card that allowed customers to use their new and replacement ATM cards instantly at the point of registration. I helped co- develop and oversaw the migration effort of Pacific Bank Berhad's retail backend banking system from the legacy Honeywell System to the new Tandem System, completed within nine months.