Yen Ha Email and Phone Number

Managed a caseload of 7 clients (ages 9-62) with complex trauma, providing weekly individual psychotherapy and clinical case management through a client-centered, cultural, and trauma-informed approach. Conducted comprehensive biopsychosocial assessments, ongoing safety screenings, and collaborate with families for treatment and safety planning. Identify and connect clients to state and community resources, advocating for their needs. Contributed to a research project on API safety post-pandemic, translating surveys and coordinating with community agencies.

Co-led weekly citizenship classes for 20+ immigrants with English language difficulties, delivering U.S. civics lessons, foundational English reviews, and interview strategies. Coordinated with agency's partnered attorney on client case updates, providing interpretation and guidance for pending actions. Developed alternative materials, including trilingual audio files and Vietnamese transliterations, to enhance learning for clients with low literacy/ limited formal education.

Worked directly with the Executive Director on internal and outreach projects to execute action plans and support underserved populationsFacilitated management of communication systems (websites, newspapers, rosters, and letters) among 200+ club members

Managed 10-15 incoming cases daily, collaborating with specialists for case reviews, following up on aid decisions, and assisting students with document retrieval from government and social services. Coordinated financial aid workshops, gathered feedback, and advocated for student needs with the team. Organized and led interdepartmental training for student workers.

Facilitated communication between non-English-speaking students and the Deans.Supported departmental projects by collecting evaluations and analyzing data to improve courses and enhance student learning experiences. Translated campus resources into Vietnamese and Chinese to increase accessibility and better serve a diverse student body.