eCommerce believer!

Website Administration, eCommerce strategy & executions, and new product developing.

Report to the CEO, responsible for the product portfolio of 20 products representing $1.5 million in sales revenue, market leader in manufacturers of Karaoke/Pro audio equipments. 20% market share in USA.Key achievements:•Led product development and management, targeting new business in Professional audio and karaoke equipments. Improve the product lines and transform the brand to be the top 3 brand names in U.S.A karaoke market.•Led team of 6 people in marketing researching, product targeting for new product designs. •Managed relationship with over 30 factories in China and responsible vender selection, distributer recruiting, price negotiating and deal making. Directly handled $600k annually purchase quota.•Oversaw a team of artiest and freelancers for the packaging design & user manual writing •Planed production scheduling, quality control process/executing, and shipment logistics for all imported products from China & Taiwan.•Supervised customer service and warehouse manager for the inventory management, post-sale customer service, technical supports and refurbishing defective units.•Manage key distributor accounts in Canada and Finland, 10% in Canada and 15% in Finland market share for combined both brand and OEM products.•Organized and present in CES exhibiting on 3 years in a raw, active CEA member; 2 years NAMM show exhibiting experience.•Developed extensive professional network through international & domestic business visits, managing venders, manufactures for productions, prototyping, quality and costs control. Presented annually at HK electronic shows, China Canton fairs and professional audio/video trade shows.

Top 400 online retailers in U.S.A. Worked as a member of a cross-functional team with representatives from product sourcing, customer service, technical support, quality control and IT administration, amount the company online business.Key achievements:•Developed product selection, pricing and promoting for the company website with input from sales manager.•Responded for the technical presentation of the product specification and discretion on the company website •Managed the Customer technical support via phone and email •Served as company IT administrator, managed over 10 different serves including exchange, SQL database, domain and data storage. •Created the database synchronization between Yahoo store front(www.acekaraoke.com) and company business management servers(Everest & SQL server). Eliminated the human errors due to manual data inputs and also speed up the order process time by more than 20%.•Responsible for website localization and daily update and maintains.

Leading professional audio and video editing manufacture. Worked under the best sale product named Photo Impact 9 which sold/bundled totally over half million copies around the world.Key achievements:•Responsible for software developing project. Planed software installation specification; designed, coded (using Installshell), debugged and tested integrated installation programs; consolidated the connection between software and internet database system.•Worked with project manager for software testing plan to ensure the software is fully functional under different platforms.