As a three-time founder, I know time is often a founder’s scarcest resource - so I roll up my sleeves to help: 1. Accelerate Profitable Revenue Growth: Improve product engagement, go-to-market programs, and land and expand initiatives.2. Facilitate execution: Enable founders to bridge the gap between strategy and execution and delegate decisions effectively. Provide hands-on support to align strategic priorities, clarify operational objectives, and foster clear communication. 3. Fast-track Professional Development: Provide 360-degree reviews and customized coaching, including how to protect and optimize their most limited resource - their time. 4. Ensure Strong Leadership: Identify present gaps and future needs, coach existing executives, and recruit new talent.5. Strengthen Key Relationships: Provide personalized guidance to navigate interpersonal challenges and build alignment and trust with the board, investors, and stakeholders.I also help with partnerships and M&A; founders I have helped have been acquired by AirBnB, Google, Intel, and Yahoo.I work best with competitive, high-integrity, and coachable founders of growth-stage companies who believe that teams accomplish more with shared goals, direct communication, and focused priorities. Examples of how I help:- Helped a marketplace CEO improve customer success and unit economics and make their first two leadership hires.- Helped the founders of a security application improve product engagement, build partnerships, and manage strategic acquirers.- Helping the founders of a computer vision robotic company improve their land & expand program and upgrade their leadership team. - Helping marketplace founders align priorities and improve product development. Helped hire a head of product and to improve their relationship with their investor.INVESTORI invest indirectly as a Limited Partner in early-stage and growth-stage venture funds and directly as an angel or seed investor.

My focus as a Board Director is to help traditional companies prioritize how to transform their internal processes and customer offerings and use data and technology to do so successfully. I serve on the Board of McEhlanney, a Vancouver-based engineering consulting company.I have served as a Director for venture-backed technology startups, non-profits, and private companies. In addition, I have experience reporting to public company boards with delegated authority from my CEO on digital transformation, M&A, culture and talent, and strategic positioning. As a Director, my role has generally been to ask questions in search of strategic clarity, to ensure necessary focus and resources on critical priorities, and to confirm appropriate investment in talent acquisition and development.

JLL is a Fortune 200 global commercial real estate company. I co-founded JLL/T, JLL’s technology division, to lead a dual path digital transformation. We created integrated product and business strategies and built a global technology organization and culture to improve productivity and revenue at JLL’s four traditional businesses in capital markets, facility management, leasing, and asset management. We also built, acquired, and grew software solutions to increase technology revenue ~25% y/y to $240M.• Strategy and Organization. Researched and customized best practices to define and organize our strategy and organization to support our digital transformation. Collaborated to build alignment across JLL and Board of Directors.• Operational strategy. Helped JLL executives and Board create goals and culture for new business and transformation; organized 5000+ employees and $500M+ annual budgets; standardized processes.• Operational execution. Helped lead change management by resetting processes e.g. goal setting and communications and working with HR to change performance and compensation criteria. • Corporate development. Led programmatic assessment, then made acquisitions, divestitures, and partnerships. Led diligence and Board approval to make strategic investments of ~ $250M and multiple acquisitions. • Team building. Built and led Corporate Strategy, Corporate Development, and China teams from scratch. • President - China. Founded the technology business in China. Hired operations, product, technology, and business teams, co-created culture, and defined strategy and data and AI entry points to support business and to create a new technology business. Team satisfaction in the top 5% of JLL.

Led strategic growth, business creation, and executive recruiting before and after Rakuten acquired Ebates for $1B in 2014. Ebates (now Rakuten Rewards) is a cashback-driven marketplace where consumers spend $10+ billion annually. Prioritized where and how to improve growth and long-term differentiation, then led execution by building, partnering, or acquiring and growing businesses. These businesses represent ~$300M in annual revenue. Promoted twice in five years.Chief Growth Officer, Rakuten• Strategy & corporate development. Revamped growth strategy with support from Rakuten CEO and Board. Led a data-driven, programmatic assessment of partners and acquisition targets. • New Businesses. Built teams, products, and operations to prototype and scale new businesses to $100M+.• Data and AI - strategic and operational growth. Established Rakuten as the leader in personalization by acquiring an AI team to start personalization and price-matching; acquired a search business to accelerate.• Product & operational-driven growth. Acquired an influencer business and invested in operations and technology to grow ahead of consumer and advertiser trends.• Culture and talent. Helped integrate Ebates into Rakuten by clarifying and aligning culture and working styles and continued to lead executive recruiting.SVP Corporate Development and General Manager of Special Initiatives, Ebates• Strategy & partnerships. Built relationships with potential acquirers during the IPO roadshow. Created a long-term strategy to modernize and strategically differentiate Ebates. • Product & operational-driven growth. Acqui-hired a team to build the category-leading mobile business. • Talent management. Led executive recruiting for positions that reported directly to Ebates CEO. Helped improve hiring, manager training, and talent management to raise Glassdoor from 1.8 to 4.1. • Turnaround. Reset value proposition and operations to turn around a prior acquisition.

Co-founded data and AI company that created patented machine learning algorithms that analyzed and organized unstructured content to make better travel recommendations based on who consumers were traveling with and their budget. Led fundraising, team building, product development, and partnership initiatives to become the #3 largest US travel research site. Led corporate development initiatives that resulted in multiple bids and acquisitions by Groupon.• Strategy. Developed overall strategy, product concepts, and go-to-market by analyzing trends, consumer and advertiser needs, and emerging technologies• Marketing and operations. Helped lead marketing and operations to accelerate consumer trial, content partner involvement, and advertiser participation. • Product. Led “Ask a Friend” — mined unstructured Facebook data so consumers could identify which of their friends had already been to a destination • Partnerships. Led business and corporate development including negotiating unique access to content, raising two rounds of venture capital, and process that resulted in 4 acquisition offers • Team leadership. Co-created and implemented company values and culture

P&L ownership for the global travel business. Led turnaround of business: reset product and go-to-market strategies and operations, rebuilt team to triple consumer business P&L, and grew the global advertising category to $300M+.• Strategy. Developed and executed product and business strategy for legacy transactions and media business in parallel with new data-driven search and research products.• Product and operations. Turned around and grew the legacy transactions business. Launched multiple consumer and enterprise products and made data and AI acquisitions to accelerate growth. Led product for “Trip Planner”, an award-winning tool that organized unstructured restaurant, activity, and hotel information. • Team leadership. Re-built team from 10 to 50 and established a high-performance culture.

Em3 created and delivered a web content management software solution for non-technical business users to publish and update high volumes of information. Target customers were medium-sized corporations and divisions of Fortune 5000 companies including Cisco, Hewlett Packard, and NVIDIA. • Transitioned EM3 from a professional services company to a SaaS company. • Developed the SaaS product, strategy, and sales and partnership teams that enabled the transition.• Unfortunately, we ran into macro-headwinds and I was unable to raise the necessary investment after the dot.com hangover and 9/11.

Led revenue side of this lodging marketplace for independent hotels, resorts, and B&Bs, growing bookings from $20M to $250M(~15% of 2001 internet bookings). Initially hired as Director and promoted three times. Acquired by WRI. In 1997, 60% of places to stay in the world were not bookable electronically. Phone, fax and written confirmations were still the norm for these independent hotels, bed and breakfasts, resorts - a high friction and inefficient process. Our two-sided marketplace required us to create an easy-to-use and dependable system for the 60% as well as build a network of distribution channels where consumers and travel agents could research that hotel inventory and make immediate, confirmed bookings. • Sourced, created, and grew over 500 distribution partnerships ranging from the GDS (e.g. Sabre), internet partners (e.g. Yahoo), online travel agents, and call centers.• Led new business initiatives including implementing the first-ever TCP/IP connection to Sabre; integrating new lodging types via acquisition (e.g. BedandBreakfast.com) and launching product development (e.g. dynamic packaging for the ski industry); expanding geographic into Europe and Asia and starting new demand-generating products (e.g. walk-up reservation desks at airports and check-out features for hotels’ web sites). • Led product and marketing for placestostay.com and grew bookings over 100X to $25M in annual bookings.• Built and led a 30-person sales, account management, and operations team.

Led operations and account management for this city guide that disrupted the Yellow Pages and local advertising businesses. Acquired by TicketMaster.• Co-founded CitySearch San Francisco and played a wide range of roles from helping/leading editorial, marketing, operations, partnerships, and sales to establishing the premier city guide, beating better-funded competitors such as Knight Ridder, AOL & Microsoft. • Hired, trained, and led an operations and technology team.• Helped negotiate and manage merchant association partnerships to accelerate sales penetration and helped manage local media partnerships to build awareness & usage e.g. Radio Alice, ABC TV.

Helped develop strategies for Canadian companies in logistics, food processing, and manufacturing to adapt to the Canada-US Free Trade agreement and global competition. Memorable projects included redesigning train operations in Northern Ontario, re-architecting logging operations in Newfoundland, finding more ways to bake and source various baked goods, and helping start the Montreal office.