Yen-Ling Chen Email & Phone Number

Taiwan

London Area, United Kingdom

London, England, United Kingdom

．Explored systemic climate change challenges holistically, mapped factors and examined the opportunities and innovations for transformation.．Co-created with practitioners, academics, and experts through 3 participatory workshops.

London, England, United Kingdom

．Facilitated 2 participatory workshops involving 6 stakeholders, and identified 10+ user needs and pains to ensure product-market fit.．Optimised the user journey through 8 iterations and service blueprint mapping, resulting in an enhanced user experience.．Delivered high-quality visual assets, including 20+ wireframes, 15+ user flows, and high-fi UI design.

Taiwan

．Collaborated with designers and developers to create a comprehensive design system that promotes consistency, efficiency and collaboration.．Conducted in-depth user research, built personas, and proposed user-oriented features based on a deep understanding of user expectations and target users.．Designed wireframes, low-fi prototypes and hi-fi mockups for.

Gurugram, India

．Analysed 5 competitors’ products, implemented Go-To-Market strategies, and coordinated with 4 advertising agencies in order to approach the end customer strategically.．Proposed Market Requirements Document and collaborated with the product team.．Developed brand identity, defined target market, and established social media platform that achieved over 1000.

Taiwan

．Coordinated with key stakeholders and resolved administrative issues.．Scheduled and assisted in meetings and events with 12 supervisors.

Taipei City, Taiwan

．Presented proposals and ideated bid projects for the government which obtained $300,000+ in funds.．Researched SDGs & social issues and organised 20+ international forums, events, exhibitions and projects to raise public awareness and attracted 100,000+ visitors.．Managed on-site operations and established partnerships with 20+ design professionals from 9.

Taiwan

Taichung City, Taiwan

Project． TEDxNCHU 2015 Annual Conference． Start from your life - Social Enterprise Exhibition

Taichung City, Taiwan

- 「西城故事」展 @中區再生基地- 「台中自轉計畫－青春好鬥陣」第四組 麵引子 社區自造 @台中醫院閒置空間

Master'S Degree, Service Deign Innovation, Distinction

．Modules: Service Design Innovation, Service Design Strategy, Design for Experiences, Design Thinking, Design Research, Design in.

Program Of Social Design And Innovation, Social Design And Innovation

．Researched real-world issues, mapped systemic problems and delivered a prototype app to tackle food waste using design thinking.

Bachelor'S Degree, Landscape And Recreation, Gpa 3.25

。Analysed sites, visualised conceptual ideas, and modelling using design materials. 。Proficient in Design Thinking, Project Management and.