Jenna Dixon Email & Phone Number

Responding to inbound calls and answering concerns for each client dealership's customers based on their own custom parameters and notes boosting customer satisfaction and client retention. Resolving customer complaints by acting as intermediary between client dealerships and their customers, and on occasion between call center management and dealership.

Valdosta, Georgia, United States

Developed a new method of record keeping and file organization. Audited medical records to ensure compliance with Medicare and private insurance requirements for documentation of medical necessity for oxygen therapy patients and those who needed medical equipment.

Valdosta, Georgia, United States

Meticulously handled point-of-sale system transactions including credit, cash, exchanges, returns as well as doing daily reconciliations and preparing large quantities of cash for bank deposits. Oversaw staff and coordinated the efficient operations of the entire store while acting as manager on duty which included solving conflicts, prioritizing necessary.

Waycross, Georgia, United States

Collaborated with healthcare providers and management to implement use of electronic medical records and fully transition from paper records for a large family practice.Streamlined managing patient assistance advocacy systems by formulating efficient, organized routine procedures resulting in better patient compliance with medications and their treatment.

Bachelor'S Degree, History

Undergraduate, General Studies

Undergraduate, General Studies