Yen Ngo Thi Kim Email & Phone Number

Ho Chi Minh City, Vietnam

- Worked Website admin tasks: updated products, product folders, articles, locals, banners, maps, showrooms, contacts, images and tags; wrote product descriptions, redirected URL, found keywords for writing,...- Joined in SEO efforts (keyword, image optimization…)+ Found topics for making plans and writing+ Provided creative ideas for content marketing an update website. - Edited images by Ps, Canva.- Executed Facebook admin tasks of 11 Fanpages: made a monthly plan to write and post, updated information (products, showrooms, company info, etc.), increased 100 likes in 2 days, boosted rating & comments, managed other Fan-page functions, etc.- Made monthly plans for Facebook pages. - Made event plans (Noel, Year End Party) and video project plans (Lovera Vista, Akari).- Updated and managed Hotline website & data of customers .- Managed Google My Business: updated products/ stores, provided information ( mobile phone, address, working hours,...), updated Google Maps, etc. - Contacted to register product trademark protection.- Assisted senior digital marketing specialist in daily tasks.

Ho Chi Minh City, Vietnam

- Created and managed Instagram and Facebook page. - Found, wrote, posted content; made and shared videos about our clothes information and other different contents. - Created mini-games, discounts. - Did seeding. - Observed, evaluated social media insights: likes, reach, engagements, and check-ins.- Answered comments, messages, concerns of customers. - Introduced, offered advised customers on which products are best suited to their needs and persuade them to buy.- Asked for rating and feedbacks, and received customers’ feedback. - Found new potential customers and looked for new, effective strategies frequently. - Imported and ordered goods for sale - Confirmed the order status and product quality; arranged and packed clothes before shipping.- Other relevant tasks

Ho Chi Minh City, Vietnam

Main responsibilities:- Assisted teachers, supported students.- Managed classroom, organised class activities and prepared documents (Test Revision, reminder, etc.).- Tutored weak students and taught in grammar class. - Reported student's progress - results (monthly), communicated to their parents, did customer care & admin tasks (monthly calling, re-enrolment, students' comments & feedback, test results, etc.).- Assisted inactivities, field-trips and events at ILA.- Supported events (end of course, enrichment, ESOL, etc.).- Attended teaching & class management training skills.

Ho Chi Minh City, Vietnam

Main responsibilities:- Assisted foreign teachers, supported and encouraged students in English, Math & Science class when needed to improve their study level and to be aware of helping other students- Assisted teachers in writing daily reports; marking homework & exercises; planning and executing activities in class - Solved problems and managed class - Participated in meetings to understand students’ performance. - Assisted inactivities, field-trips and events at VASS. - Executed Management teams’ orders and requests.

Ho Chi Minh City, Vietnam

Main responsibilities:- Collected, sorted and ordered database of people who work in many kind of jobs and who study in many different universities.- Produced kits (sale kits and media kits): Searched & wrote about products/book profiles + Wrote articles, reviews of books, information summary & press releases + Designed & edited images + Made video clips + Did proposal.- Translated articles and videos' transcripts. - Created plans & activities, did seeding and left comments on the website and fan-page.- Edited pictures of books for posting.- Sell books at events.

Ho Chi Minh City, Vietnam

Main responsibilities:- Joined in developing content, business, attendees, and PR & marketing activities.- Supported in coordinating event and managing logistics. - Participated in company events from preparation to completion.- Wrote and paraphrased news in many fields from the precise online newspapers to post on the IDG Vietnam’s Facebook page.- Translated agendas, documents and video scripts from English to Vietnamese + Found, collected data and arranged them in correct order.- Met domestic and international clients.- Sent messages, tagged people on LinkedIn, Facebook and sent emails to invite participants, announce our events, and to invite them do survey

Intensive Course, Soci

English Linguistic (Corporate Communication), 3.2 / 4