Manage a team of 9 persons to support an IT environment of over 600 users distributed across South East Asia with offices and warehouses located in most major town covering Malaysia, Singapore, Indonesia, Thailand, Vietnam and China.Manage CCTV, PABX, door access and alarm vendor to ensure standardization and manageable by the facility team.Plan and implement IT Infrastructure for new office and warehouse in Penang, Westport, Singapore and Surabaya. Optimize the existing… Show more Manage a team of 9 persons to support an IT environment of over 600 users distributed across South East Asia with offices and warehouses located in most major town covering Malaysia, Singapore, Indonesia, Thailand, Vietnam and China.Manage CCTV, PABX, door access and alarm vendor to ensure standardization and manageable by the facility team.Plan and implement IT Infrastructure for new office and warehouse in Penang, Westport, Singapore and Surabaya. Optimize the existing infrastructure to increase performance of the VM infrastructure and plan for business continuity plan. Improve IT security by implementation of firewall and VPN over branch offices to enable full visibility and management of IT asset across all branches.Improve 1st level support lead time by standardization of the IT equipment and implement Spiceworks Inventory and helpdesk.Deploy application across office boundary via remote desktop to standardize financial application and enable financial visibility in branches. Manage outsource programmer for system integration and depot system.Involve in the process improvement of warehouse and container depot. Show less

Customer: Barry Callebaut MalaysiaMirror migration of existing stock with new SKU and unique pallet ID with total stock of 7000 pallets.Perform cycle count and inventory record accuracy.Plan and execute loose export container stuffing of 45 TEU in 3 days.Customer: Toshiba Sales & Service.Improve the inventory accuracy from 95% to 99%.Implement cycle countImplement of new stock take process to improve stock take accuracy.Implement segregation of the advance… Show more Customer: Barry Callebaut MalaysiaMirror migration of existing stock with new SKU and unique pallet ID with total stock of 7000 pallets.Perform cycle count and inventory record accuracy.Plan and execute loose export container stuffing of 45 TEU in 3 days.Customer: Toshiba Sales & Service.Improve the inventory accuracy from 95% to 99%.Implement cycle countImplement of new stock take process to improve stock take accuracy.Implement segregation of the advance billing stock Customer: Marco Corporation.Plan and execute the pick, pack and distribution of Casio calculator and electronic music instrument.Plan and execute the cross docking of the Casio watches from import to customer’s warehouse.Responsible to implement the process flow, monitoring and training of staff to adhere to the process and achieve KPI and inventory accuracy.To stabilize the operation before passing it on to the operation manager.Manage a 150,000sqft warehouse and facilities.Working with multiple customers including Toshiba, Marco, TRW, Barry Callebaut, Pharmaniaga, Aztech and Pokka distributed across 4 warehouses at the same time.Provide process advisory, consultancy and fixes to business development and operation team during solutioning and operation failure.Investigate and reconsult any inventory discrepancy with WMS and customer stock record. Show less

Manage a team of 10 person including direct report, indirect report and vendors to support an IT environment of over 150 users distributed across 4 subsidiaries, 6 branches, warehouses, and contact centres including over 60 servers located in data centres in Malaysia and Singapore with customer present in Malaysia, Singapore, Thailand, Taiwan and China.Supervise and manage an additional staff outsourced to Japanese telephony company to support the IT infrastructure in Malaysia… Show more Manage a team of 10 person including direct report, indirect report and vendors to support an IT environment of over 150 users distributed across 4 subsidiaries, 6 branches, warehouses, and contact centres including over 60 servers located in data centres in Malaysia and Singapore with customer present in Malaysia, Singapore, Thailand, Taiwan and China.Supervise and manage an additional staff outsourced to Japanese telephony company to support the IT infrastructure in Malaysia, Singapore and Thailand.Plan and implement IT Infrastructure for new head quarter, contact centre and warehouse and optimize the infrastructure to cater for different customer’s requirements.Project leader for Glotad Warehouse Management System implementation.Member of the corporate’s management team responsible for corporate strategy and subsidiaries operations.Elected to be part of the steering committee for head quarter relocation and warehouse operations.Team lead for building of air-conditional storage project. Enhance end user experience, service availability and security compliances by consolidating the Singapore and Malaysia data centres, in-source of the data centre and email service and implementation of internal Instant Messaging (IM) and firewall.Virtualised the entire data centre using VM Ware ESXi to reduce server footprint from 4 racks to 1 rack, improve energy conservation and reduce monthly operating expenditure and capital outlay.President of Sport and Recreation Club for Year 2008 – 2012. Organized company dinner, celebration and outing. Show less

Supporting 112 staffs and 7 offices across Malaysia and 1 subsidiary with 2 offices and 1 manufacturing plant.Budgeting for Malaysia IS expenses and also procurement of IT equipment.Team leader for the Windows 2003 Active Directory migration for the Asia Pacific region.Perform backup of server and create IS Disaster Recovery Plan for MalaysiaManage network (LAN) and wide area network (WAN).Provide assistant to other AP country team.An active… Show more Supporting 112 staffs and 7 offices across Malaysia and 1 subsidiary with 2 offices and 1 manufacturing plant.Budgeting for Malaysia IS expenses and also procurement of IT equipment.Team leader for the Windows 2003 Active Directory migration for the Asia Pacific region.Perform backup of server and create IS Disaster Recovery Plan for MalaysiaManage network (LAN) and wide area network (WAN).Provide assistant to other AP country team.An active member of company’s safety, Health & Environment Committee. Show less

Provide pre-sales and post sales support to resellers and end-users for 3COM network products, IBM Netfinity servers and PCs, Compaq Proliant servers and PCs, Citrix products and Linksys network equipments.Provide installation services for Citrix products and MS Windows 2000.Provide consultancy and sizing service for tender and project.

Supporting & customize the Collection System to user's requirement and assist on in the support of the Advance Loan System by Alltel Software.Accomplish the Year 2000 compliance project for collection system on schedule and roll over without hitches. Host rationalization, to facilitate the merger of the Arab-Malaysian Credit system to Arab-Malaysian Finance system.