Providing custom solutions for every manpower problem there is. I write posts @ Singapore Logistics Professionals Group occasionally.Reach out to me at yeong@prospectconsulting.asiaEA Licence: 22C1035Registration ID: R2094820

- Work closely with the retail sales team to achieve sales target- Assist with operations in retail stores and department store counters, including but notlimited to staffing, sales training, inventory, warehouse management, restocking,renovation and visual merchandising, logistics, customer service, online order fulfillment- Liaised with shopping malls and department store buyers regularly on sales,marketing and operational matters- Lead customer service desk for all… Show more - Work closely with the retail sales team to achieve sales target- Assist with operations in retail stores and department store counters, including but notlimited to staffing, sales training, inventory, warehouse management, restocking,renovation and visual merchandising, logistics, customer service, online order fulfillment- Liaised with shopping malls and department store buyers regularly on sales,marketing and operational matters- Lead customer service desk for all our sales channels- Lead inventory management and order fulfillment Show less

- Oversaw day-to-day operations in the warehouse- Liaise with clients on outbound and inbound operations- Manage transportation arrangements for goods delivery- Planned migration operations for a 6000-pallet warehouse.

Area Lead for Samsung(Mobile Retail)People Operations- Oversaw manpower operations for over 50 mobile retail stores island-wide with fellow area leads- Ensuring all store displays and fixtures are arranged in accordance with guidelines.- Scheduling for full-timers & part-timers.- Working with external vendors to provide value-added service to clients.- Budget forecasting.- Developing project timelinesImplementation- Led the project to test… Show more Area Lead for Samsung(Mobile Retail)People Operations- Oversaw manpower operations for over 50 mobile retail stores island-wide with fellow area leads- Ensuring all store displays and fixtures are arranged in accordance with guidelines.- Scheduling for full-timers & part-timers.- Working with external vendors to provide value-added service to clients.- Budget forecasting.- Developing project timelinesImplementation- Led the project to test, collaborate with clients and implement a new electronictimesheet system (Octomate). Removing physical timesheets.- Implemented a sales tracking system to track sales daily instead of monthly.- Tracking business trends to help with forecasting- Created a dashboard to track store inventory daily. Show less

Project management for multiple long & short-term accounts- Recruitment for projects. Including sourcing, interviewing, onboarding as well as training.- Scheduling for full timers & part timers.- Responsible for project P&L.- Communicate with internal team to discuss and set up backend process for newaccounts.- Coming up with project timelines.- Collaborate with clients to come up with an agreeable SLA.- Implementation of programs to engage with employees of all… Show more Project management for multiple long & short-term accounts- Recruitment for projects. Including sourcing, interviewing, onboarding as well as training.- Scheduling for full timers & part timers.- Responsible for project P&L.- Communicate with internal team to discuss and set up backend process for newaccounts.- Coming up with project timelines.- Collaborate with clients to come up with an agreeable SLA.- Implementation of programs to engage with employees of all levels.- Collect data to analyze and create reports as well as recommendations to meet projectdeliverables. Show less

On-site supervisor for Amazon Prime Singapore Fulfilment Centre- Planning manpower in accordance to forecasted inbound and outbound volumes.- Assisting in operations on-site to fulfil customer orders.- Allocating of tasks team leads and specialists to ensure smooth operations.- Payroll processing.- Launched welfare/performance programs to improve employee performance and boostwork morale.

Did a little bit of everything and learnt a whole lot about the business.