Orchestrating and leading all operations for the Midwest branch of 1Above Technologies, setting the standard for professionalism and quality service.Our dedicated team of experts is deeply passionate about delivering tailored, innovative technological solutions to meet our client's unique needs.We specialize in crafting realistic game plans, providing affordable budgeting options, and offering the technical expertise necessary to not only meet but exceed client goals. At 1Above Tech, we firmly believe in technology that empowers you, ensuring it works for your benefit, not against you.

🔹 Track over 300 units and certifications, identify and confirm all certifications are current and meetstandards. Document and maintain list of foods to ensure 100% of SKUs meet compliance standards.🔹 Collaborate with team members to coordinate tasks and deliver timely solutions to customers.🔹 Communicate and coordinate efforts with 3 Departments to ensure changes to policies are made.

🔹 Acted as Technical Liaison between external clients and technical support on-site, pinpointing and resolving connectivity issues quickly and completely.🔹 Provided technical hardware and software support for up to 20 employees in Texas, Oklahoma,Alabama, Colorado and Louisiana. Windows 10, iOS, Android and Mac computer tablets and laptops.🔹 Provided troubleshooting, diagnosing and issue resolution of customers’ hardware and software issues.🔹 Assisted customers in designing logos, graphics and marketing messages for static signage.🔹 Taught customers how to upload videos and configure digital signage messaging and graphic effects that maximized appeal and impact to increase sales. Resolved all wireless and software issues.🔹 Resolved 100% of setup and other technical issues quickly to customers’ satisfaction.