Yeraldy Diaz Email & Phone Number

Dominican Republic

- Led the introduction of new services to the company's portfolio.- Analyzed, tracked, and improved key performance indicators (KPIs) to safeguard company revenue, including Gross Adds, Churn, Net Adds, and ARPU.- Spearheaded the development, implementation, and production of strategies to optimize product offerings.- Crafted and executed go-to-market strategies to ensure successful product launches. - Coordinated cross-functional teams to align on product launch timelines and deliverables.- Conducted pricing analysis and developed pricing strategies to maximize profitability while remaining competitive. - Implemented pricing models based on market research and consumer behavior insights.- Developed sales training materials to support the sales team in effectively selling the product.

Responsible for developing and executing a comprehensive product roadmap that aligned with the company's strategic goals. I worked closely with cross-functional teams to identify customer needs, market trends, and competitive landscapes to create and prioritize product features and enhancements. In pre-sales responsibilities, I developed marketing collateral and sales presentations to effectively communicate product value propositions and competitive advantages to customers. I worked closely with the delivery team to identify customer needs and provide product demonstrations and technical support during the sales process.My experience in post-sales activities includes tracking customer satisfaction and identifying opportunities for additional sales and revenue growth. I worked closely with customer support and engineering teams to ensure timely resolution of customer issues, and to provide ongoing support for product upgrades and enhancements.My expertise has contributed to generating sales revenue of over $4 million dollars annually.

Santo Domingo

I have a proven track record of success in developing and executing comprehensive radio frequency plans for wireless communication networks. My expertise has contributed to the successful deployment and operation of VIVA wireless networks, including 2G, 3G and 4G.As an RF Planning Engineer, I was responsible for designing and optimizing network coverage, capacity, and performance. I worked closely with cross-functional teams to identify customer requirements and to ensure that network performance met or exceeded service level agreements. I am skilled in analyzing network traffic and identifying areas for improvement, and in designing solutions that optimized network performance and customer experience.Also includes site survey and selection, interference analysis, propagation modeling, and network parameter optimization. I am skilled in using industry-standard software tool such as Atoll to perform network planning and optimization activities.

Venezuelan, Dominican Republic, Remote Work Puerto Rico And Mexico

While in this position, I performed engineering tasks related to planning, coordinating and executing activities with personnel under my charge. Planning and coordinating ASP for site surveys and site installation documents of telecom sites around the Caribbean and Venezuela, both on site and remote. In charge of the acceptance and validation of the documentation and proposals provided by the contractors for the roll out. Validating the proposals regarding energy, civil work, site conditioning, changes to be made, AutoCAD plan reviewing. Coordinating the site’s engineering work for its proper installation along with the project manager, customers and ASP. Carrying out the engineering work of special sites according to local regulations and the project’s characteristics. Adapting the templates for site investigation reports. Approving the purchase of materials to be used in installations. Coordinating the swap from Nortel to Ericsson in VIVA.

Caracas, Venezuela

Responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This to ensure that the services provided to customers are continuously available and in accordance with the Service Level Agreement (SLA) performance levels.Continuous monitoring and automated alarms related to the IT communications platform, using the tools arranged by Telefónica Venezuela. Manage Failures communications Platform Routers, Switches (Logical Ports), Firewall, Links Communications (Call Center, Service Centers and Authorized Agents), International links and VPN connection, solving problems framed in a 2nd level support and scaling those corresponding to 3rd and 4th level support.

Caracas, Venezuela

Engineering work in planning, coordination and execution of activities with personnel under my charge. Planning and coordinating ASP for site surveys and site installation documents of telecom sites around the Caribbean and Venezuela on site and remote. Responsible for the acceptance and validation of the documentation and proposals provided by the contractors for the roll out. Validation of the proposals about energy, Civil work, site condition, modifications, AutoCAD plan review. Coordination of site engineering work for installation of sites with the project manager, customers and ASP. Elaboration of the engineering of special sites according to local regulations and the project, and adaptation of the templates for Site investigation reports. Validation of the purchase of materials of site for installations.

Caracas

Planning and execution of projects in the field, taking inventories, uninstallong equipment, Quality control, Access Coordinator, Project Planification.

Agile Project Management, Project Management, Specialization Agile Project Management

Ccna, Cisco Ccna, Http://Www.Ciscofermintoro.Com/

- Module IV CCNA 2012 (Instituto Universitario FermínToro) - Module III CCNA 2012 (Instituto Universitario Fermín Toro) - Module II CCNA.

Ingeniero De Telecomunicaciones, Telecommunications Engineering