Nick Carter Email & Phone Number

Franklin Lakes, New Jersey, Us

Accountable for all development, testing, documentation, and Tier 5 support of software for, across the software development lifecycle. Provided estimates for and delivered to FY23 KDG’s under budget. Empowered R&D teams with servant leadership and agile leadership approaches. Maintained internal product strategies using the SWOT methodology. Ended a multi-year cycle of poorly received low-quality software releases by instilling foundational SDLC concepts such as code reviews, CICD, and automated testing. Fostered strong partnerships between development, testing, ops, and customer support. Responsible for hiring, mentoring, coaching, terminating, and promoting for a team of developers, testers, DevOps, and Product Owners. Manage budgets, purchasing, and expenditures. Drove initiative to use Azure Cloud with cloud-native technologies.

San Diego, California, Us

Directed a modernization effort converting our monolith into micro-services. Dramatically improve system uptime and consistency using scripted deploys, proactive monitoring, programmatic log analysis, and robust alert escalation with cloud-native designs. Deploy and manage our solutions in Google Cloud and Azure cloud. Performed SQL Server, Cassandra, and MongoDB development and server maintenance. Evaluated and influenced selection of a company-wide Requirements Management system. Maintained development, maintenance, and support processes with the Quality Team ensuring quality outcomes with minimal waste. Maintained synergy between development teams in the US, Mexico, and Europe. Authored feature requests and system requirements based on customer interviews and use cases. Responsible for hiring, terminations, employee mentoring, reviews, and transfers as well as decisions regarding pay increases and disciplinary action. Generated documentation for FDA filing. Authored code as a Staff Software Engineer. Promoted coding standards, Test Driven Development, and other methodologies to build quality from the start.

San Diego, Ca, Us

Developer for the HIPAA governed laboratory system, which delivered patient records to clinics across the country. Design and deliver automated build and deploy system using Jenkins, Ant, xUnit, Code Coverage, and Selenium to build, test, analyze, and deploy code. Evangelized Scrum with engineers, testers, managers, directors, and VP’s. Maintained a C# API and a Windows Desktop Client.

Positions held: • SR Software Engineer• Operations Manager• Customer Advocate (onsite customer training and integration)• Customer Support Manager• Performed initial onsite technical training and onboarding for our largest customers of cloud-based storage (Cisco, IBM, Cerner Medical, Credit Suisse, and Intel). Developed onboarding plans, training libraries and technical specifications. • Founded the 4-person Technical Support Department, with a metrics-driven approach to measuring performance and satisfaction. • Managed the Operations Team, while growing to 3+ petabytes of cloud storage.• Managed all aspects of successful annual SSAE 16 audits. Lead the effort to attain certification of PCI compliance.• Co-designed and implemented the entire SOAP and REST API stack in C# .Net 3.5 with Visual Studio 2008, for a distributed cloud file system. This included policy based replication, metadata searching, severe access controls (HIPPA, PCI), and corruption monitoring, for a zero-downtime environment with SLA’s of 99.999% uptime.• Worked on a team of 2 to develop reference applications and SDKs that enabled quick implementation of cloud-based solutions. Provide local optimized cloud connectivity using multi-threading for uploads, file chunking, and complex resume logic. Written in languages such as Java, C, and PHP, these reference tools and SDKs became the primary cloud integration point for large customers such as Cisco, IBM, Intel, and Symantec.• Implemented and maintained administrative web pages with CSS, JavaScript, and Ajax.• I helped foster a self-organizing, hyper-productive team as a Certified Scrum Master. This included running all sprint planning meetings, daily stand-ups, and creative retrospectives.

• Designed and implemented algorithms for music playlist generation. Combined legal requirements, genre preferences, and artist preferences to create a Spotify like radio experience on mobile phones, 3 years before Spotify went live.• Optimized the Java Micro Edition (J2ME) software for multiple cell phones. This optimization included resizing the UI for different screens, and complex audio refactoring. The application simulates streaming audio on phones that could not support it, using progressive HTTP download. Algorithms were tailored to give the best user experience based on hardware limitations.• Created a metadata extraction and audio conversion/transcoding system that relied on the iTunes SDK and open source offerings such as FFmpeg. The system could crawl a file system, identify audio files, extract metadata, and convert the file to a preset list of targets. This automated an otherwise manual process and increased song ingestion throughput by an order of magnitude.

San Diego, Ca, Us

PINT is well-respected in corporate Web site development. It was started by Thomas Powell, who teaches classes in Web development, design, and the theory of programming languages.• Implementing fixed-width or variable-width, fully functional web pages based on the design artifacts from the design team (Photoshop, Fireworks, or Illustrator files). This work involved implementing DHTML functionality of the HTML DOM using JavaScript.• Converted many sites from rigid table-based layouts to purely CSS controlled layouts• Troubleshooting and repair of layout problems• Integrated, repaired, or generated new functionality on web sites with the Cold Fusion language

Business Management Certificate, Leadership And Management

Ba Computer Science, Computer Science, Film And Video Production