Responsibilities:• Sales and Business Strategies: Building and Structuring growth opportunities with the Managing Director. Leading and mentoring the Business Development team tasked with bringing BSH products and services to new and existing customers in the MENA region• Marketing Initiatives: Introducing and heading the SEO project and aligning the same with a New Website launch; rebranding process• Project Management: Bringing a consultative approach in partnership with CDK Global (Previously ADP Dealer Services) to deliver an integrated HRMS and DMS solution, helping improve performance for an Automotive Business• Resource Management: Collaborating and associating with the Operations and IT teams to meet Business Development targets and ensure timely & efficient delivery of services• Maintaining and strengthening existing partnerships; based on the former success establishing new opportunities in the region Achievements:• Achieved continuous growth in terms of clients and revenues; significantly exceeding the annual numbers of 2023. Targets in line with the high-value expectations set at the beginning of the year.

Responsibilities:• Strategic and Innovative Sales: Responsible for Client Presentations, Pre-Sales, Proposal Negotiations, Legal Agreement and Post Sales/Project Management; successfully signed clients/ projects with revenues in excess of US$ 300,000; client portfolio included large Local and Multi-National Corporations• Representation and Business Development: Initiated and solely represented BSH at GITEX (Gulf Info-Techno Exhibition) and developed partnerships with companies such as Oracle and IDYEN respectively• Built relationships with a new partner CDK Global and strengthened terms with the existing partner ADP Streamline; overall process resulted in revitalizing some of the company’s dormant products and services • Marketing Strategies: Facilitated and lead Zawya Project(prospect database management), Marketing Material Revision and Social Media Marketing • Change Management: Networked and collaborated with industry experts to initiate change in visual identity, visibility in the market and change in look and feel of the products• Idea Generation and Execution: Proposed and assisted in execution of ideas relating to direct and indirect Business Development. Ideas helped enhance overall morale of the employees and linking operations to facilitate Business Development/RevenuesAchievements:• Received an Excellence Certificate in 2014• Received various recommendations and appreciation emails from clients and partners. Scope of work, business know-how and consistent performance lead to my promotion as an Assistant Business Development Manager

Responsibilities:• Participated in a quick transition program during an attrition crisis to help the team complete a successful year end payroll process and was rewarded by being assigned some critical clients of the company• Operational and Strategic Elements Performance Program: Headed BSH Service Review with ADP Streamline that included, managing KPIs, process improvements, idea generation, tracking project pipeline, and incorporating changes and updates. The results thereon, communicated, integrated and delivered internally. • Documentation, Policies and Procedures: Analyzed statutory material, contacted statutory authorities, reviewed and consulted internal resources to prepare official company tax summaries, process documents and Standard Operating Procedures• Multi-Country Labor Laws & Statutory Compliance: Familiarized tax, social security and labor laws of 10+ MENA countries and ensured accurate HR and Payroll processing accordingly• Structured Implementations of Payroll Projects: Liaised between ADP Streamline (Global Partner) and client to analyze requirements, followed up with training, information gathering, system setup, testing and live processing• Multi-Tasking in an intense processing environment: Maintained cordial partnership with ADP Streamline, high volume of clients, internal team members in a multi-cultural and diverse setting• Formulated a plan to complete and provide various out of scope services to clients which lead to client satisfaction as well as increased revenues for the companyAchievements:• Rated Top Performer for Service Excellence in 2013• Speedy recovery from a 4 month Critical Accident Leave to not only reassume my original position but also gain a mid-year promotion to a unique Multi-role Operations plus Sales. Consistency through the year led to an official movement and promotion to Business Development Executive.

• Demonstrated excellent skills in a busy environment, such as an ability to attentively listen to clients, displayed high performance and supported colleagues, resulting in an early promotion• Initiated a project to help the team recover an excess of £2,000 each month from overpayments• Chosen to represent the team with the Team Lead at the Institute of Payroll Professionals’ 26th Annual Payroll Conference conducted in Bangalore, November 2010• Prepared and presented business metrics, customer expectations vs. actual issue logs to the organisation heads• Conducted one – on – ones with team members and updated the Team Lead/Manager on individual performance• Played role of Subject Matter Expert in the processing areas of Payroll, and the first point of contact for issues and queries of the team • Balance Sheet Reconciliation for various nominals of the Payroll team

• Received The Performer of the year 2010 – 11 for Payroll• Received quarterly awards like ‘The Extra Miler’, ‘The Performer’ and The Bright Spark of the year 2009 – 10 for Payroll• Efficiently handled calls and email queries from employees and third parties like Union’s, Courts and Council taxes• Processed pension forms, third party forms, court orders and prepared payments to the respective organisation including the HMRC

• Initiated and led a project of changing manual billing to automatic barcoding which helped the store manage sales in a timely and efficient manner• Held sales promotions to higher profit margins and foster customer loyalty• Maintained track of cash inflows and cash outflows, prepared basic accounts of the day’s business to be used by the company’s Chartered Accountant• Prepared cash receipts, debit notes, sales vouchers and maintained inventory details