Yeshu Bansal Email & Phone Number

Gurugram, Haryana, India

Building the best Fruits and vegetables buying experience for the Indian consumers

Gurugram, Haryana, India

Started a B2B distribution business for fruits and vegetables. We specialised in select fruits and serviced more than 300+ retailers in Gurgaon. We didn’t find a good PMF and shut that business.

Gurugram, Haryana, India

- Built the pan India dark store network for Blinkit. My team set up 450+ dark stores in a year - 120 of which were set in a single month. We set up the entire operating processes, onboarded more than 5000 store executives and delivery personnel and deployed a capex of 200+ cr during that period. This played the most pivotal role in establishing Blinkit’s.

• Led teams across different functions including returns and reverse logistics, marketplace fulfilment and special projects and strategy team
• Worked closely with the Product Management Team on the supply chain road map to automate & scale operations and improve process efficiency
• Launched dynamic pickup scheduling, predictive pickups and a new fulfillment model for marketplace sellers
• Identified and drove cross-functional initiatives to improve customers and sellers experience

• Responsible for customer experience strategy and policies, product road map, P&L and operations
• Scaled and led the team to handle 3X contact points across multiple channels in a period of 6 months
• Set up the alternate fulfilment team to reduce order cancellations by 70%
• Automated and revamped the returns process to achieve amongst the fastest resolution rate in the industry

• Conceptualized and scaled Oneship, a specialized inbound logistics model for marketplace sellers which helped reduce the courier expenses by 15% and gave additional service coverage
• Set up a dedicated reverse logistics team and regional quality check centres for faster complaints resolution

• Responsible for order processing and warehousing operations
• Established and scaled Fulfillment and Warehousing operations to a team size of 150 members
• Set up and standardized processes across departments to achieve processing accuracy in more than 99.8% of total orders

• Drove key projects focused on the development of the microfinance industry in India
• Coordinated efforts with MFIs and Credit Bureaus to set up a dedicated Credit Bureau for all Microfinance Institutions in India. The bureau had records of more than 50 million loan accounts
• Established six Regional and State chapters of MFIN for policy advocacy and better co-ordination among various stakeholders (State Governments, Banks, Investment Funds and Development agencies)

• Led the largest national level advocacy platform for microfinance industry in India
• Conceptualized and successfully organized the Invest Asia Fair attracting 15 international investors and 49 Microfinance Institutions from the Indian sub-continent and Afghanistan
• Raised a sponsorship of INR 15 million for the microfinance India Summit 2009 which attracted a participation of about 900 national and international delegates

• Responsible for P&L of three sales teams in Delhi and Gurgaon
• Built and led a 5 member team to highest monthly retail business sales (INR 8 million) pan India in January and February 07 in Agency Vertical.
• Achieved highest monthly sales in agency vertical; twice over a period of 10 months as a channel manager

B.Tech, Civil Engineering

Activities and Societies: • Member of hostel Cricket, Volleyball and Hockey Team • Organised Physics Quiz “Physica” as a part of annual.

Education record