Yesenia Meza Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Frontline of providing great customer success by ensuring customers receive their offers through the app. Problem solve by reviewing Ibotta systems and customer accounts.Work through account information, notes, and customer emails to investigate any issues or pain points within the Ibotta app. Communicate with remote care team using Slack and Zoom to.

Greater Denver Area

In charge of handling the leasing process for nearly 1,000 students.Met leasing sale deadlines.Ensure the leasing team has the required sales and marketing materials to complete salesEnsure the leasing office, lease documents, and marketing materials are up to dateAdminister and review all lease paperworkCreate annual marketing plan and ensure execution of.

Provided quality customer service to all guests and parents that would approach the front desk by answering any questions or concerns they had, answering telephones, and helping with walk-in traffic.Provided tours to families and walked them through the application process and guidelines. Supported the management team with tasks pertaining to move-in week.

Greater Denver Area

Coordinated outreach to outside organizations and organized their involvement with the program.Coordinated programs based on the needs and demands of the school population. Facilitated events and communicated with parents to explain the details of the programs.

Greater Denver Area

Conduct Student Travel consultation meetings with students interested in the program and prepare them for the application process. Coordinated monthly presentation schedule and served as a member of the Student Travel Program committee to aid in the travel funding decisions.Implemented numerous ways to promote efficiency through the application process.

Greater Denver Area

Explained to students the university’s required insurance policy and how to comply with the university’s policy. Gave students information on the type of coverage the university’s insurance had and the benefits of having it. Explained to students how they could opt-out of the school insurance with their own by walking them through a step by step process on.

Back End Engineering

Bachelor'S Degree