Yessenia Espinal Email and Phone Number

As a Bilingual Customer Service Representative at Bank of America, I provide excellent customer service to clients in English and Spanish, handling their banking needs and inquiries. I have been working in this role since April 2020, and I have developed strong skills in credit analysis, contact centers, and multi-tasking. I am also pursuing a degree at Delaware Technical Community College, where I am learning about business administration, finance, and communication. I am passionate about helping people achieve their financial goals and empowering them with the best banking solutions. I am always eager to learn new things and improve my skills and knowledge in the banking industry.