Building Mivoya and expanding it to PAN India.

#Experienced Travel Consultant with expertise in personalized travel experiences and destination planning.#Passionate about exploring new cultures and creating unforgettable itineraries.#Deep knowledge of travel industry trends and a vast network of industry connections.#Skilled in utilizing the latest technology and online booking systems.#Committed to delivering exceptional customer satisfaction and exceeding expectations.#Strong attention to detail and excellent communication skills.#Dedicated to providing accurate and relevant information to clients.#Specializes in recommending the best accommodations, activities, and travel arrangements.#Customer-centric approach and commitment to creating lifelong memories for travelers.#Exceptional organization and problem-solving abilities.#Proven ability to collaborate with clients to tailor travel experiences to their preferences and interests.#Ready to help clients achieve their travel goals and embark on remarkable journeys.

- Addressed customer service inquiries in a timely fashion- Achieved a customer satisfaction rating of 98%- Provided input in improving internal processes- Managed customers' expectations in order to provide a positiveuser experience

'India Tourism Office (Incredible India), Kolkata (summer trainee for 4 weeks) - Handled Front Desk operations (Help Desk/ Information Counter) - Handled client enquires (phone, mail as well as in person) - Handled giving out permit passes for Marble Palace to both nationals as well as foreigners - Volunteered at 5th International Yoga Day organized by ITO Kolkata and CISF in association with IHM Kolkata at Victoria Memorial - Field monument visits (Victoria Memorial, Marble Palace, The Indian Museum, Jorasanko Thakur Bari – Tagore House) - Drawing out comparisons between tourism handling of different countries and India - Boosting up destination knowledge through brochures, information booklets, and through Ministry of Tourism official site - Getting an overview in itinerary making - Experience in how an ITO Information Counter works at Netaji Subhash Chandra Bose International Airport, Kolkata with special entry permissions