The detective of anomaly, fraud, and bot; the enforcer of analytics data quality and standardization; the "keep me honest" kinda source of truth; the checks and balances of data-driven decisions; the seer of high-yield testing results with a track record; the guardrails of vendor solution pitch; A survivor of two cloud migrations; an advocate for people and process; a believer of incrementality and long-term customer value; a promoter of data literacy and governance.Built a distributed, proactive, and balanced team of dedicated data analysts and data scientists with SME to support various business functions. Provide useful and measurable data insights to drive business decisions, influences, and outcomes.Enable people, processes, and tools that championed for an agile & centralized experimentation project that delivered $50M+ incremental annual revenue impact. Built App growth analytics infrastructure and measurement framework in support of 6x App revenue ($250M+) growth in 3 years. Comprehensive knowledge of measurement methods: audience segmentation, from Web & App analytics to "customer journey", experiment design, causal inference, attribution (last-touch, multi-touch, unified), Mix Media Modeling, forecast & planning.Gallup Strength Finder Top 5: Achiever, Learner, Analytical, Individualization, InputA food & part-time fact-check blogger with 300K + subscribers.
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Director, Growth AnalyticsShutterfly, Inc. Apr 2022 - PresentSan Jose, Ca, UsEstablish measurement framework to help my stakeholders align facts, trends, insights and opportunities. Expand the team support to lead an internal agile process focusing on a test & learn agenda across marketing, Ecomm, product, etc.Focus on test prioritization and sizing; Align the experimentation practices and measurement across the organization. -
Head Of Marketing AnalyticsShutterfly, Inc. Mar 2020 - Apr 2022San Jose, Ca, UsExpanded Analytics support across all Marketing functions: Performance digital, CRM, martech, and Brand Awareness. Reported directly to CMO. Built a distributed and proactive team of analysts across Isreal and the U.S. time zones. Fully embraced the idea that Analytics is like the two commentators in a football game: one spells out the metrics, and the other assesses the strategy behind It and the chances of getting that 1st down.Led Channel budget and revenue forecast. Assisted in annual/quarterly planning and reviews. -
Sr. Manager, Enterprise Performance AnalyticsShutterfly, Inc. Mar 2018 - Mar 2020San Jose, Ca, UsAdded App Growth into the analytics portfolio. Managed paid Mobile App install (MAI) growth analytics and App product analytics in support of 6x App revenue ($250M+) growth in 3 years. Developed various data models to enable analytics frameworks such as installer cohort and LTV-to-CAC measurement. Well-versed in MMPs and App event tracking. Did my best preping for iOS 14.5 ;< -
Manager, Customer Insights AnalyticsShutterfly, Inc. Aug 2016 - Mar 2018San Jose, Ca, UsExpanded expertises in developing and utilizing various attribution models to measure and optimize performance marketing (in-house built Multi-touch, Mix Media, etc.). Focused on building the data infrastructure to support the confluence of onsite and offsite engagement points, including in-house built identity solutions through internal identifiers, device Id (deviceless Id) and 1st/3rd party data. -
Sr. Analyst, Customer Insights AnalyticsShutterfly, Inc. Jul 2015 - Aug 2016San Jose, Ca, UsDeep dived into clickstream and transactional history to identify areas of analytic opportunities, such as touch to attribution, conversion path, etc. Supported digital analytics (then called "internet marketing") for affiliates, paid search, organic search, social media, and online display channels. -
Business Intelligence AnalystOriental Trading Company, A Berkshire Hathaway Company Mar 2014 - Jul 2015Omaha, Nebraska, UsLed Tableau reporting development. Created, automated, and maintained reports and dashboards on Tableau server.Designed marketing analytics layer for direct mailing and email marketing to support reporting, test measurement, and segmentation -
Database Marketing AnalystOriental Trading Company, A Berkshire Hathaway Company Oct 2012 - Mar 2014Omaha, Nebraska, UsSupported business requirements and marketing initiatives of data structures, flows (ELT, ETL) and business analytics for an IBM Netezza-based enterprise data warehouse (eDW) development. Demonstrated technical acumen as it relates to data models and related technologiesCoordinated with vendors and internal customers to define, document, and analyze marketing data flows, including Coremetrics clickstream feeds, direct mail in-home records, email marketing engagement (ESP data), list rental, demographic append, spend, and customer hygiene data -
Sports Stats Analyst, Mavericks Hockey ProgramUniversity Of Nebraska At Omaha Sep 2014 - Jun 2015Omaha, Nebraska, UsLiaised with the program coordinator to gather analysis and report requirements. Developed formulas and MS SQL programs to generate live hockey performance reports on MS Visual Studio. Predict the best combo for incremental shots on goal.UNO had made to the Frozen4 in 2014-2015 season, and was featured as one of top data-driven college hockey programs in the nation -
Marketing Assistant, Center For Science, Mathematics & Computer EducationUniversity Of Nebraska-Lincoln Mar 2011 - May 2012Lincoln, Ne, UsIdentified new market segments to expend existing customer base. Syndicated and managed customer database of over 2000 educational organizations.Create requirements for brochures, poster, direct mailing, and E-mail marketing creative designs. Maintained the website and social media updates. Sometimes wear the graphic designer hat.
Grace X. Education Details
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University Of Nebraska-LincolnAdvertising And Communication -
University Of Nebraska At OmahaManagement Information Systems -
Zhejiang UniversityBachelor Of Science In Economics -
UclaStudent Exchange Program
Frequently Asked Questions about Grace X.
What company does Grace X. work for?
Grace X. works for Shutterfly, Inc.
What is Grace X.'s role at the current company?
Grace X.'s current role is Director, Marketing & Growth Analytics.
What schools did Grace X. attend?
Grace X. attended University Of Nebraska-Lincoln, University Of Nebraska At Omaha, Zhejiang University, Ucla.
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