Analyst/Developer/Application Support (Cards, Payments And Third Party Application Management)
Samuel Asabia House, 35 Marina, Lagos State, Nigeria
• Gathered and documented user requirements, using Microsoft Visio to give users an overview of what is been designed based on the understanding of the requirements gathered• Created the RFPs sent out to vendors when required. Worked through the process of vendor review and final vendor recommendation with the users and other relevant stakeholders• Participated in all relevant change management documentation and processes till final deployment and review of the product deployed• Built, tested and deployed various integration systems – money transfer systems (RIA, Transfast), Paypal integration to First Bank online banking platform amongst others• Provided applications support for various systems integrating with core banking application e.g. ATM, POS, WEB etc• Earned multiple commendations for designing, developing and deploying services that met business requirements and utilized analytical thinking, problem solving and communication skills to enhance business processes.• Resolved the online-banking statement download process ensuring that statement generation occurred in a timely manner and this renewed customer’s confidence in the platform and improved the digitization process of the bank.• Implemented an instant card issuance platform with a vendor, both as technical project manager and developer to allow customer’s get their Verve and Master cards within 15 minutes of coming into the bank. • Developed reports used by the settlement team for reconciliation of over 200 thousand Master card transactions and other transactions daily using SQL.