Oversee all aspects of store operations, including driving sales performance, managing inventory, and delivering exceptional customer service. I lead a team of associates, providing training and mentorship to ensure a high level of performance. Additionally, I actively participate in district training initiatives, collaborating with other managers to implement best practices and enhance overall store effectiveness.

Built and executed plans to meet sales targets, managed logistics operations, and ensured effective team training. My role involved implementing strategies to enhance customer experience, optimizing inventory management, and fostering a collaborative team environment.

Managed warehouse operations under the company commander, ensuring that all soldiers had the necessary supplies and equipment. This role involved coordinating inventory management, streamlining logistics processes, and maintaining efficient supply lines to support our unit’s operations.

Developed and executed innovative campaigns and pop-up events. Working closely with a team, I managed online advertising efforts and crafted targeted email marketing strategies to drive engagement and effectively reach our audience.

Reimagined the experience for our teams during the COVID crisis by creating virtual challenges and broadcasting virtual competitions. This initiative not only maintained engagement but also led to the expansion of our development team, enabling us to undertake additional projects collaboratively.

Designed and developed a new unified system for website, team, and volunteer management to replace the legacy system. By leveraging React Native and Salesforce, the team enhanced user experience, streamlined operations, and reduced costs by one-third, creating a more efficient platform for the community.