Yevgen Tizenberg Email & Phone Number

California, United States

San Francisco Bay Area

• Onsite/Remote IT Resource for varies Life Science & Venture Capital Industry Clients
• Assisted Client with successfully passing their ISO 27001 recertification
• Providing comprehensive support for corporate and bio lab environments across diverse settings
• Proven experience in troubleshooting and administering O365, G Suite, Azure, VMs, Okta, Windows 10/11, macOS, and AWS instances
• Utilize ServiceNow as a ticketing system to track and resolve client issues efficiently
• SaaS Admin for Multiple Applications

Remote

• Onsite/Remote IT Resource for varies Life Science Industry Partners
• Managing of User Provisioning for multiple partners
• Ticket & Ticket Que management
• Active working knowledge of Active Directory, Azure Active Directory & G-Suite
• Enabling and configuration of 2FA, MFA & SSO
• Responsible for managing the procurement of a varies product licenses

San Francisco Bay Area

• Lead Onsite IT/Lab IT – Bristol-Myers Squibb (Acquired Celgene Pharmaceutical)
• Overseeing IT Operations, Asset Management and Procurement for the San Francisco Sites
• Primary IT contact for Bristol-Myers Squibb’s San Francisco Sites Migration Project
• Environmental Health and Safety Certifications for Bio-lab support
• Supporting users working remotely using various RDP platforms
• Managing User Provisioning & Depot for San Francisco Sites

San Francisco Bay Area

• Onsite IT – Celgene Pharmaceutical
• Supporting, Troubleshooting, and Administration of Office 365, Windows 10, Mac OS and Mixed Hybrid Environments
• POC for San Francisco area Multiple Department Project Collaboration
• Imaging of Windows & Mac OS Laptops/PC's
• Active working knowledge of active directory
• Management of San Francisco sites service requests

• Providing IT support to more than 7000 licensed Office 365 end-users
• Supporting O365, Web & SharePoint Applications
• Responsible for troubleshooting and resolving issues & incidents
• Coordinating and collaborating with county departments, vendors and service providers as needed
• Assisting end-users with routine support requests and trouble tickets via phone, email and other communication platforms

• Providing over the phone support to end users and employees on a variety of hardware, software and application issues - identifying, researching, and resolving technical problems
• Performing software installations and configuration changes on client/end-user computers
• Performing general maintenance tasks and escalating complex/unresolved issues to senior technical staff
• Assembling, troubleshooting and repairing various types of equipment
• Working in a fast learning execution pace and organized in prioritizing the resolution of reported problems.
• Working knowledge of Windows Operating Systems and peripheral devices

Oakland, CA

• Security Detail for High Profile Clients
• Working with Mounted Metal Detectors and Handheld Metal Detectors
• Screened All Visitors
• Coordinated Closely with Homeland Security

San Francisco Bay Area

• Responsible for Daily Security Operations
• Creating & Managing Schedule
• Coordinated with Facilities & Event Management
• Performed On-Site Interviews & Training
• Investigate calls and complaints involving fire, theft, accidents and hazards
• Providing Private Security for High Profile Clients

San Francisco Bay Area

• Direct Point of Contact for Twitch, Allied Universal & Amazon
• Supervising Allied Universal Onsite Staff
• Responsible for All Day-to-Day Security Operations
• Enforcing Access Control & Visitor Check-Ins Procedures
• Verifying Contractors & Couriers
• Issuing, Activating & Deactivating Access Badges

San Francisco Bay Area

• Direct Point of Contact for Twitch, Allied Universal & Amazon for Security Operations
• Supervising Allied Universal Onsite Staff
• Responsible for All Day-to-Day Security Operations
• Enforcing Access Control & Visitor Check-Ins Procedures
• Verifying Contractors & Courier
• Issuing, Activating & Deactivating Access Badges

San Francisco Bay Area

• Access Control for Court House
• Greet Persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Provided keys to approved staff
• Patrolling/Responding to Emergency Calls
• Assisted at Various Sites

San Francisco Bay Area

• Responsible for Multi-Million Dollar Equipment & Merchandise
• High Level Access Control for Entrance into Building and Management Offices
• Monitoring & Ensuring All Vaults and Cages are Locked & Secured
• Conducting Continues Interior Patrol of Building
• Arming and Disarming Security Perimeter Alarm System
• Monitoring Surveillance Cameras

San Francisco Bay Area

• Patrolled the Downtown, Tenderloin, and Soma Districts
• Performed drive-by patrols of numerous buildings
• Conducted thorough walk-throughs of several buildings and completed documents for each
• Cleared the internal & external of client building of people trespassing or loitering
• Responded to emergency calls from clients and guards
• Visited every client site & checked in with all guards

South San Francisco, California

• Patrol medical premises to prevent and detect signs of intrusion and ensure hospital security and safety
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Circulate among visitors and employees to preserve order and protect property
• Respond to calls and investigate disturbances
• Provide security escorts for employee and visitors
• Monitor and authorize entrance of employees, visitors, and other persons to guard against theft and maintain security of premises

San Mateo, California

• Managed valets on-site
• Resolved complaints customers would present in a professional manner
• Supervised total income was accounted for every night
• Greeted and directed customers upon arrival to local venues in the area

Associate Of Science - As, Computer Networking And Information Technology, 4.0

Computer Hardware Internet Basics & Begin HTML Introduction to Networks Tech of Smartphones & Mobile Network Security

Kinesiology And Exercise Science

High School Diploma, General Studies

Business Administration And Management, General