Yevgen Tizenberg Email & Phone Number

California, United States

San Francisco Bay Area

● Onsite/Remote IT Resource for varies Life Science & Venture Capital Industry Clients● Assisted Client with successfully passing their ISO 27001 recertification● Providing comprehensive support for corporate and bio lab environments across diverse settings● Proven experience in troubleshooting and administering O365, G Suite, Azure, VMs, Okta, Windows 10/11, macOS, and AWS instances● Utilize ServiceNow as a ticketing system to track and resolve client issues efficiently● SaaS Admin for Multiple Applications● Manage device security with tools like Sentinel One, including deployment and monitoring of endpoint protection● Oversee data backup management through monitoring, alerts and weekly reporting● Vulnerability Management through regular scans, timely patching, and proactive risk management strategies

Remote

• Onsite/Remote IT Resource for varies Life Science Industry Partners• Managing of User Provisioning for multiple partners• Ticket & Ticket Que management• Active working knowledge of Active Directory, Azure Active Directory & G-Suite• Enabling and configuration of 2FA, MFA & SSO• Responsible for managing the procurement of a varies product licenses• Creation & Maintenance of Documentation• Automation Testing & Quality Control

San Francisco Bay Area

• Lead Onsite IT/Lab IT – Bristol-Myers Squibb (Acquired Celgene Pharmaceutical)• Overseeing IT Operations, Asset Management and Procurement for the San Francisco Sites• Primary IT contact for Bristol-Myers Squibb’s San Francisco Sites Migration Project• Environmental Health and Safety Certifications for Bio-lab support• Supporting users working remotely using various RDP platforms• Managing User Provisioning & Depot for San Francisco Sites• Coordinated w/ Lab Manager on Lab IT projects• Supporting onsite Bio-lab Hardware, Software & Network• Management of ServiceNow ticketing ques for the San Francisco Sites

San Francisco Bay Area

• Onsite IT – Celgene Pharmaceutical• Supporting, Troubleshooting, and Administration of Office 365, Windows 10, Mac OS and Mixed Hybrid Environments• POC for San Francisco area Multiple Department Project Collaboration• Imaging of Windows & Mac OS Laptops/PC's• Active working knowledge of active directory• Management of San Francisco sites service requests• Setup and Deployment of new hire equipment & workstation• Responsible for Software Installation, Updating and Maintenance• Hardware Deployment, Updating, Troubleshooting & Replacement

• Providing IT support to more than 7000 licensed Office 365 end-users• Supporting O365, Web & SharePoint Applications• Responsible for troubleshooting and resolving issues & incidents• Coordinating and collaborating with county departments, vendors and service providers as needed• Assisting end-users with routine support requests and trouble tickets via phone, email and other communication platforms

• Providing over the phone support to end users and employees on a variety of hardware, software and application issues - identifying, researching, and resolving technical problems• Performing software installations and configuration changes on client/end-user computers• Performing general maintenance tasks and escalating complex/unresolved issues to senior technical staff• Assembling, troubleshooting and repairing various types of equipment• Working in a fast learning execution pace and organized in prioritizing the resolution of reported problems.• Working knowledge of Windows Operating Systems and peripheral devices• Experience working with hardware, firmware and software

Oakland, Ca

• Security Detail for High Profile Clients• Working with Mounted Metal Detectors and Handheld Metal Detectors• Screened All Visitors• Coordinated Closely with Homeland Security

San Francisco Bay Area

• Responsible for Daily Security Operations• Creating & Managing Schedule• Coordinated with Facilities & Event Management• Performed On-Site Interviews & Training• Investigate calls and complaints involving fire, theft, accidents and hazards• Providing Private Security for High Profile Clients• Screening Guests/Visitors for Entry at Various Sites• Conducting baggage checks for unpermitted items• Patrolled the facility and served as a security presence, detect for signs of intrusion and visible deterrent to crime

San Francisco Bay Area

• Direct Point of Contact for Twitch, Allied Universal & Amazon• Supervising Allied Universal Onsite Staff• Responsible for All Day-to-Day Security Operations• Enforcing Access Control & Visitor Check-Ins Procedures• Verifying Contractors & Couriers• Issuing, Activating & Deactivating Access Badges

San Francisco Bay Area

• Direct Point of Contact for Twitch, Allied Universal & Amazon for Security Operations• Supervising Allied Universal Onsite Staff• Responsible for All Day-to-Day Security Operations• Enforcing Access Control & Visitor Check-Ins Procedures• Verifying Contractors & Courier• Issuing, Activating & Deactivating Access Badges

San Francisco Bay Area

• Access Control for Court House• Greet Persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations• Provided keys to approved staff• Patrolling/Responding to Emergency Calls• Assisted at Various Sites

San Francisco Bay Area

• Responsible for Multi-Million Dollar Equipment & Merchandise• High Level Access Control for Entrance into Building and Management Offices• Monitoring & Ensuring All Vaults and Cages are Locked & Secured• Conducting Continues Interior Patrol of Building• Arming and Disarming Security Perimeter Alarm System• Monitoring Surveillance Cameras

San Francisco Bay Area

• Patrolled the Downtown, Tenderloin, and Soma Districts • Performed drive-by patrols of numerous buildings• Conducted thorough walk-throughs of several buildings and completed documents for each• Cleared the internal & external of client building of people trespassing or loitering• Responded to emergency calls from clients and guards• Visited every client site & checked in with all guards• Stationed at various sites to assist building management and guards

South San Francisco, California

• Patrol medical premises to prevent and detect signs of intrusion and ensure hospital security and safety• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences• Circulate among visitors and employees to preserve order and protect property• Respond to calls and investigate disturbances• Provide security escorts for employee and visitors• Monitor and authorize entrance of employees, visitors, and other persons to guard against theft and maintain security of premises• Answer telephone calls to take messages, answer questions, provide information, and respond to calls

San Mateo, California

• Managed valets on-site• Resolved complaints customers would present in a professional manner• Supervised total income was accounted for every night• Greeted and directed customers upon arrival to local venues in the area

Associate Of Science - As, Computer Networking And Information Technology, 4.0

Computer Hardware Internet Basics & Begin HTML Introduction to Networks Tech of Smartphones & Mobile Network Security

Kinesiology And Exercise Science

High School Diploma, General Studies

Business Administration And Management, General