Yevhenii L. Email & Phone Number

Kyiv, Ua

Kyiv, Ukraine

- Forming strong and strategic relationships with diverse customers, resulting in heightened loyalty and overall satisfaction with our digital platform;- Conducting engaging workshops and one-on-one consultations for customers, aimed at enhancing their efficiency in utilizing our digital platform effectively;- Facilitating effective daily communication with customers and internal teams, collaborating to identify growth opportunities, and actively incorporating customer feedback to drive continuous improvement;- Keeping abreast of the latest industry trends through in-depth research, enabling the team to stay ahead of the curve and provide cutting-edge solutions;- Performing meticulous market research to identify potential customers, paving the way for maximizing growth opportunities and expanding our customer base;- Implementing result-oriented customer retention activities, including comprehensive feedback analysis, personalized connections, and managing the customer return funnel to ensure continued satisfaction and loyalty;- Providing flexibility for complex tasks, allowing me to offer personalized and efficient solutions to meet the unique needs of individual clients.

Kyiv, Ukraine

- Effective daily communication with sponsors and internal teams on projects and partnerships to build strong long-term relationships;- Ownership of the development of partnership programs, including strategy, and assisting with creative ideation, and graphics;- Overseeing the creation, implementation, strategic management, and reporting of all contractual partnership deliverables that include promotional campaigns on-site, off-site, and digitally.- Account budget control to fulfill partnership obligations;- Maintaining and promoting good working relationships with all parties, understanding their business & anticipating their needs;- Controlling and administrating the payment process;- Deliver well-devised, polished client presentations that help sell-in partnership concepts ensuring that brand strategy and objectives are being met, and reports;- Supports the renewal process for each partner contract and identifies/pursues additional revenue/rights opportunities;- Researching to identify and highlight up-to-date industry trends to maximize growth opportunities for the company and its partners.Project Management portfolio includes activations with brands in automotive FMCG, banking, electronics, gambling, crypto, furniture, trading, and media sectors. Accomplishments and achievement:- Maintained 100% customer satisfaction and strong client relationships;- Ideated, coordinated, and executed multiple high-profile marketing campaigns with 100% satisfaction of goals;- Mentored and trained 2 junior account managers;- Negotiated and executed contracts with multimillions of revenue;- Improved efficiency and productivity of the team in different projects;

Kyiv, Ukraine

Kyiv, Ukraine

- Expertly suggesting itineraries and meticulously booking flights for players, talent, staff, and guests, ensuring smooth and efficient travel arrangements;- Efficient Logistics Management: Creating comprehensive flight manifests and sharing final itineraries and travel-related information with relevant stakeholders and groups, streamlining travel logistics;- Skillfully gathering player, talent, and staff information, along with necessary documentation, to create personalized and welcoming hospitality experiences for all participants;- Conducting thorough event venue scouting, considering region, capacity, event dates, size, and other criteria, to secure optimal locations for successful events;- Negotiating contracts and identifying suitable hotels for diverse events, booking accommodations for players, staff, talent, and other attendees;- Creating meticulous event documents, including rooming lists, travel manifests, player guides, talent guides, and guest lists, ensuring seamless event coordination;- Arranging and coordinating local transportation and airport transfers for players, talent, staff, and guests, ensuring seamless logistical execution;- Skillfully arranging catering services tailored to event specifications, including dietary restrictions, budgets, and attendee count;- Scouting and booking after-party locations that leave a lasting impression, elevating the overall event experience;- Controlling and administrating the payment process.My management portfolio includes numerous events such as CSGO Major, Dota 2 Minors, and other PUBG, SC2, and PUBG Mobile tournaments.

Master Of Arts - Ma, International Business And Finance

Language of instruction - English; Thesis topic: The Impact of Shifting Worldwide Landscape: Strategies, Business Design Evolution.

Logistics

ERASMUS+ student mobility for studies with a scholarship

Bachelor'S Degree, Management Logistics

Activities and Societies: Students’ Union President of the University (2019) Students’ Trade Union Head of the Faculty (2017) Students’.