👨‍💼 Led a specialized technical team in the rapid fabrication & prototyping industry, ensuring seamless customer experiences.🧠 Maintained expertise in rapid prototyping products and services, enabling effective resolution of complex customer inquiries.🚀 Drove continuous process improvements and implemented industry-specific best practices for enhanced efficiency and client satisfaction.🛠️ Served as the go-to expert for resolving complex technical issues, collaborating closely with the support team.🤝 Fostered cross-functional collaborations to align with industry demands and strengthen product offerings.📚 Developed and executed specialized training programs for the support team in rapid prototyping solutions.💰 Managed the technical department budget efficiently within the rapid prototyping solution provider industry.

I am responsible for bridging the gap between technical complexities and customer requirements. With my extensive technical knowledge and experience in sales, I am able to effectively communicate and educate clients on complex technical solutions and provide customized solutions to meet their business needs.My expertise lies in providing technical consultations, product demonstrations, and delivering presentations to potential customers. I also collaborate with cross-functional teams to provide comprehensive solutions, address technical concerns, and ensure successful project execution. With a customer-centric approach, I work closely with clients to understand their unique challenges and develop solutions that exceed their expectations.Through my excellent communication skills, analytical mindset, and deep technical knowledge, I am able to provide effective solutions that increase revenue and drive business growth. I am passionate about using my skills and experience to help customers achieve their business goals while ensuring a seamless customer experience.

As a seasoned Senior Design Engineer, I bring a wealth of expertise and a passion for innovation to the table. With over the experience in the industry, I have honed my skills in developing cutting-edge solutions that meet the diverse needs of clients. Whether it's conceptualizing new products, optimizing existing ones, or driving production, I'm always pushing the boundaries of what's possible. I'm eager to connect with professionals who share my drive and commitment to excellence.▶️Responsible on full product design development, will direct deal with RD and Suppliers.▶️Support Sales activity like visiting customer to understand requirements, prepare materials for exhibition.▶️Responsible on product design as well as new product RFQ.▶️Review customer part design and able to propose DFM.▶️Manage new product and tooling design activities to ensure proper new start-up compliance to customer requirement.▶️Challenge & develop practice to continuously improve technologies/design/product process quality.▶️Develop and lead a young engineering team toward greater innovation and the upkeep of professional and technical knowledge through the provision of coaching, guidance, and education.

•Responsible on product design as well as new product RFQ.•Review customer part design and able to propose DFM.•Manage new product and tooling design activities to ensure proper new start-up compliance to customer requirements.•Build up Bill of Material(BOM) into ERP system for a new product as well as BOM update when there is ECN.•Capable to handle tooling problems, troubleshooting and tooling improvement, and problem defining.•Controls project plan by reviewing design, specifications, plan, schedule changes, and recommending actions.•Work with Engineering & Production team, QA and SCM for any new project issue and propose corrective & preventive action with total documentation to ensure achieving targets and timeline.•To liaise with customer for any technical issues during new product development.•Contributes to team effort by accomplishing related results as needed.Not limited just on design for manufacturing, able to propose material, solution, and helps to solve on customer problems.Additional skills✴️3D Printing✴️Laser cutting/engraving✴️3D product design✴️Stamping process✴️Rotary Die-Cut process✴️Flatbed Die-Cut process

Despite the fact that I have only been in this role for a short amount of time, I have been successful in transferring technological know-how from HQ to Malaysia, and continue expanding my skills for the next post.

🔹Responsible for coordinating the workshop activities for fleet repairs and maintenance in Northern Region so as to achieve maximum utilization of trucks and minimizing downtime. 🔹🔷Manage workshop activities and workshop staff daily affairs.🔷Ensure statutory compliance of all mixer trucks on the road.🔷Monitor and manage all RMC trucks and R&M activities performance in workshop.🔷Attend to all RMC trucks breakdown occasions & coordinate corrective actions to rectify the breakdowns & follow thru repairs.🔷Manage, deal, liaise and coordinate all mixer trucks R&M activities with Center Dispatching Department, Production Department & external workshop.🔷Implementation, execution and monitoring of periodic preventive maintenance program for company trucks & mixers.🔷Initiate / make recommendation & execute cost saving initiatives in all mixer trucks R&M related activities for continuous cost & efficiency optimization.🔷Deal with JPJ / Puspakom / SPAD / Local authorities or any other government department when needed.🔷Deal with other regional workshop executive on all mixer trucks related R&M activities.

♦️Concrete Operation♦️🟪Supervise production activities at Butterworth and Batu Maung concrete plant.🟪Undergo QC activities at site to ensure QC procedures is comply to ISO procedure.🟪Monitoring and control CAPEX budget for plant setup project at Batu Maung.🟪Supervise plant setup activity at Batu Maung.♦️Workshop Operation♦️🟩Supervise and monitoring R&M activity at Butterworth workshop.🟩Improving and controlling stock flow at workshop.🟩Managing workshop activities.♦️Quarry and Premix Operation♦️🟧Monitoring quarry operation and procedures.🟧Monitoring weighbridge procedures.🟧Learn all crusher equipment and screening process.🟧Observe and supervise in rockface development, drilling and blasting activities.