Nick Ng

Nick Ng Email and Phone Number

Bank Marketing & Product Management Professional | Credit Card Specialist | Customer Engagement & Loyalty Specialist
Nick Ng's Location
Markham, Ontario, Canada, Canada
About Nick Ng

Proficient in bank marketing and product management, specializing in credit card business with 15+ years of experience.Strong in data analysis, program planning and execution, problem solvingContribute company with sales increment, brand image improvement, customer engagement and loyalty enhancement.Manage and coach teammates for positive growth and development.

Nick Ng's Current Company Details

Bank Marketing & Product Management Professional | Credit Card Specialist | Customer Engagement & Loyalty Specialist
Nick Ng Work Experience Details
  • 中國建設銀行（亞洲）
    Product Manager
    中國建設銀行（亞洲） Jan 2019 - Dec 2022
    Hong Kong Sar
    Manage credit card portfolio by taking care of:profit & loss, business strategies, product life cycle (new product development, acquisition, customer engagement & loyalty, customer complaint handlings)Lead and work with teams on data analysis and strategies planning, program execution, customer enquiries and complaints handling, conducting marketing research, competitive analysis
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  • China Construction Bank (Asia)
    Assistant Product Manager
    China Construction Bank (Asia) Jun 2015 - Dec 2018
    Hong Kong Sar
    Manage credit card portfolio by taking care of:profit & loss, business strategies, product life cycle (new product development, acquisition, customer engagement & loyalty, customer complaint handling)
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  • Dbs Bank
    Manager, Customer Management
    Dbs Bank Dec 2013 - May 2015
    Hong Kong Sar
    Design and execute customer engagement strategies for retail banking customers segment.Work with difference business units on customer engagement programs execution.Conduct marketing research and competitive analysis to support strategy planning.
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  • The Bank Of East Asia, Limited (Bea)
    Assistant Marketing Manager
    The Bank Of East Asia, Limited (Bea) Jan 2013 - Nov 2013
    Hong Kong Sar
    Design and implement customer segmentation strategies and programs for credit card portfolio by taking care of: program budget forecast, marketing collateral development and communication, program performance tracking and post program evaluation.Conduct data analysis, marketing research and competitive analysis to support program planning
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  • The Bank Of East Asia, Limited (Bea)
    Marketing Officer
    The Bank Of East Asia, Limited (Bea) Sep 2011 - Dec 2012
    Hong Kong Sar
    Design and implement customer segmentation strategies and programs for credit card portfolio by taking care of: program budget forecast, marketing collateral development and communication, program performance tracking and post program evaluation.Conduct data analysis, marketing research and competitive analysis to support program planning
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  • Hang Seng Bank
    Assistant Manager
    Hang Seng Bank Jul 2010 - Aug 2011
    Hong Kong Sar
    Design and execute segmentation marketing program for credit card base.Liaise and collaborate with business units and card associations for credit card joint promotions.Conduct data analysis, marketing research and competitive analysis to support program planning.
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  • The Bank Of East Asia, Limited (Bea)
    Assistant Marketing Officer
    The Bank Of East Asia, Limited (Bea) Jan 2008 - Jul 2010
    Hong Kong Sar
    Plan and execute marketing program for credit card base by taking care of:marketing collaterals development and communication, performance tracking and post program evaluation.Conduct data analysis, marketing research and competitive analysis to support program planning.Liaise and collaborate with business units and card associations for credit card joint promotions.
    View
  • The Bank Of East Asia, Limited (Bea)
    Marketing Coordinator
    The Bank Of East Asia, Limited (Bea) Aug 2006 - Dec 2007
    Hong Kong Sar
    Plan and execute marketing program for credit card base by taking care of:marketing collaterals development and communication, performance tracking and post program evaluation.Conduct data analysis, marketing research and competitive analysis to support program planning.
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Nick Ng Education Details

Frequently Asked Questions about Nick Ng

What is Nick Ng's role at the current company?

Nick Ng's current role is Bank Marketing & Product Management Professional | Credit Card Specialist | Customer Engagement & Loyalty Specialist.

What schools did Nick Ng attend?

Nick Ng attended City University Of Hong Kong, City University Of Hong Kong.

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