Ygor Fontes Email & Phone Number

São Paulo, SP, BR

Suzano, São Paulo, Brazil

• Advanced technical consultancy for clients across various sectors.
• Performing calculations and simulations of bearings to optimize performance and lifespan.
• Selection of bearings according to the specific needs of each application (ISO 281, ISO 76, ISO 15312, etc.).
• Identification of root causes of failures and proposing effective technical solutions (ISO 15243).
• Development and optimization of innovative technical applications.
• Preparation of personalized technical proposals.

São Paulo, Brazil

• Sales and business development to a new business in LATAM.
• Customer development and sales tracking for a SaaS solution.
• Traveling to customer sites and corporate offices, for sales, training and support to educate and promote products and services.
• Project management, leading cross-functional teams to achieve objectives and deliverables within established timelines. Scope definition, strategic planning, resource allocation, and monitoring of key milestones.
• Manage CRM - Customer Relationship Management through monitoring of leads/opportunities, proposals (Win/Lose tracking), interactive with application changes both web and mobile, and notifications/reports to sales team.
• Responds promptly to inquiries, expediting resolution of customer problems/complaints, providing proposals or options for service and/or sales required to meet customers' needs.

Campinas, São Paulo, Brazil

• Technical & Commercial external field support;
• Customer development and sales tracking;
• Provide training and workshops for final customers;
• Identify solutions and reduce costs for customers, asset management;
• Suggest improvements of bearing applications and power-transmission components, mainly on market segments of Sugarcane, Steel, Food and Beverage, Automotive and General Industry;
• Issue of reports, diagnosis of bearings failures (based on ISO 15243);

São Paulo E Região, Brasil

• Application Engineering - Job rotation in two BUs: IBU (OEM Industrial) and ABU (MRO Industrial).
• Technical support for final customers, distributors and sales team;
• Issue of reports for customers and distributors, bearing analysis, development of technical insights and others papers;
• General technical translations (website and technical papers);
• Generate reports, prepare and fill data in CRM (SalesForce) related to activities;
• Internal support and data management of the NSK BTC (Brazilian Technology Center) bearing analisys - Aftermarket Industrial;

São Paulo, Brazil

• Inspection of machined parts;
• Check dimensions and metrology;
• Interpret technical drawings.

Master Of Business Administration - Mba, Product And Services Engineering Management, 9.0

Bachelor Of Engineering, Mechanical Engineer

Technician, Machining Mechanic

Technician, Mechatronics, Robotics, And Automation Engineering