• co-lead the account migration process post-acquisition of Guestsmart to Webhotelier|primalres ecosystem.• Collaborated with cross-functional teams to ensure seamless transition of PMS accounts.• Implemented strategies to optimize efficiency and accuracy in the migration process.

• Co-developed the hotelist PMS, leveraging hospitality industry knowledge to suggest new features and UI/UX changes.• Implemented innovative sales strategies to drive revenue growth and enhance customer satisfaction.• Led recruitment and training efforts for new team members to ensure seamless project execution.

Perform supplier relation activities.Maintain relationships with partner hotels .Plan and execute site visits.Support partner hotels to access training.Support communications through Expedia Group’s partner tools to ensure appropriate supply levels.Ensure suppliers understand Expedia’s partner tools and increase supplier usage of the platform.Participate in internal market review meetings and analyze weekly reports.Give presentations and attend travel… Show more Perform supplier relation activities.Maintain relationships with partner hotels .Plan and execute site visits.Support partner hotels to access training.Support communications through Expedia Group’s partner tools to ensure appropriate supply levels.Ensure suppliers understand Expedia’s partner tools and increase supplier usage of the platform.Participate in internal market review meetings and analyze weekly reports.Give presentations and attend travel industry-related events.Liaise between partner hotels and other Expedia Group teams by communicating the Expedia Group value proposition to partner hotels, which includes various Expedia Group tools, connectivity solutions, payment and billing alternatives, and other partner-facing Expedia Group systems or services.Establish relationships with local tourism agencies/organizations. Show less

Managing Sales & Reservations for several of the Company's Properties.Team Supervision (Islands & head office)Request & complaint handling.Operation of OTA extranets ,several channel managers and PMS.Sales & Yield management

Day to day operation Sales and bookingsguest relations

Front Office and reservations supervision

All sales and booking operationssocial media marketing guest relations

Processing of all bookings, contracts and events

compilation of port of call proposals towards cruise companies, organisation and conduction of shore excursions and turn-arounds. Also participated as pier coordinator in various turn-arounds.

Mostly promotion of new titles and organisation of promotional events, also consulting non-related to gaming clientele on choosing gaming hardware and software as gifts

The admin's role was to check the bookings done by every single agent and make sure all data was correct and all services had been booked

Replied (mostly in written) to customer requests and complaints

Mainly sales of IT related products, specialized in the promotion of ADSL internet connections.

Handling of requests and bookings placed by greek retail travel agencies

Reception ,meet & Greet, handling of incoming requests from both individuals and travel agencies/tour operators

Local sales, monitoring of commitment and allotment accommodation as well as various local duties (Transfers, meet & greet etc.)

Organisation and conduct of all transportation-related services for guests arriving to or departing from the Naxos Branch of the agency