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Nicholas Tan is listed as Operations Manager (Global) at Hytech, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Nicholas Tan.
Nicholas Tan previously worked as Operations Manager at Duotech Pte.Ltd. and Head of Trading Services, Singapore at Ig Singapore. Nicholas Tan holds Global Mba from Alliance Manchester Business School.
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Nicholas Tan is a Operations Manager (Global) at Hytech. He possess expertise in trading, bloomberg, banking, risk management, customer service and 12 more skills. He is proficient in English and Mandarin Chinese.
Listed skills include Trading, Bloomberg, Banking, Risk Management, and 13 others.
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Singapore
- Researched and developed new operation Centers in Philippines and Morocco.- Initiated and oversee the expansion of the new Philippines office. Build and grow the team to 25 teammates within 6 months to meet operational needs.- Leading 3 Customer Service teams consisting of 50 individuals while mentoring their respective (3) Junior leaders.- Persuaded.
Singapore
- Lead and expanded the Customer Service/Trade Support team from 12 to 27 in 4 months across 3 locations to meet new language requirements.- Initiated and led the change management process for a new KPI/OKR standard and quality assurance assessment (QA) matrix to improve customer experience (CX). Project improved CSAT by 10% and reduced customer waiting.
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Nicholas Tan works for Hytech.
Nicholas Tan is listed as Operations Manager (Global) at Hytech.
Nicholas Tan is based in Singapore, Singapore, Singapore while working with Hytech.
Nicholas Tan has worked for Hytech, Duotech Pte.Ltd., Ig Singapore, and Mas.
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Nicholas Tan holds Global Mba from Alliance Manchester Business School.
Nicholas Tan is listed with skills including Trading, Bloomberg, Banking, Risk Management, Customer Service, Investments, Portfolio Management, and Microsoft Excel.
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