Hariharan Yagnaraman Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

● Researched and implemented new automated intake process for Product Management, driving efficiency and resulting in an annual cost saving of up to $30k.● Redefining approach to building product roadmaps, guiding Product Managers in adopting outcome-focused strategies to ensure roadmaps are market-relevant and aligned with user needs.● Establishing and managing clear mechanisms to track Key Performance Indicators (KPIs) that measure product and team success, driving data-informed decision-making.● Spearheading early adopter programs for new product launches by coordinating with cross-functional teams (Customer Success, Sales, Engineering) to identify and mitigate risks, ensuring successful product delivery.● Mentoring Product Owners and Managers on value-based feature prioritization, crafting clear user stories, and establishing acceptance criteria for seamless engineering team consumption.● Championing adoption of Agile best practices within team, significantly enhancing time-to-market, product quality, leadership visibility, and product stability.● Driving development and refinement of roadmap for our Next-Gen platform by collaborating closely with Product Managers and cross-functional teams to ensure alignment with strategic goals and market needs, contributing significantly to platform’s vision and execution.● Identifying potential risks throughout product lifecycle, developing and executing contingency plans to safeguard operations and revenue streams.

Chennai, Tamil Nadu, India

● Directed Product Roadmap and Strategy for Web Community Manager CMS product.● Steered cross-functional teams, including UX Design and DevOps, in shaping and executing product roadmap.● Monitored product development to ensure alignment with planned objectives, assessing progress at end of each iteration, and communicating risks and dependencies to other teams while facilitating their resolution.● Constructed prototype and orchestrated Product roadmap for generative AI-based chatbot ideated during hackathon event.● Collaborated with stakeholders to gather requirements and estimate size of Portfolio Epics for Participatory Budgeting Workshops.● Spearheaded launch of over five significant product feature upgrades, including SAML SSO Integration for Azure AD, leading to improved client retention and enhanced competitiveness.● Engineered an AI-based JavaScript vulnerability scanning prototype for hackathon.● Prioritized and addressed cybersecurity vulnerabilities identified from dynamic and static scans in collaboration with Security SMEs. ● Leveraged product analytics to capture key performance indicators (KPIs) and implemented in-app feature guides for new product launches.● Facilitated pre-PI Planning and PI Planning ceremonies with scrum team, identifying and coordinating external dependencies, formulating quarterly PI Plans, and delivering demonstrations and presentations to senior leadership. ● Maintained proactive communication with client support and sales teams to prioritize and resolve critical issues reported by customers.

Las Vegas, Nevada

● Oversaw end-to-end implementation of enterprise releases for Business-Critical programs in Wireless Digital and Assisted e-commerce channels for North American Telecom major.● Directed, prioritized, and periodically refined Product Backlog for Adobe Digital Marketing Platform component factory for Life Sciences major.● Handled new business opportunities in ECM competencies across OpenText, Alfresco, and IBM product suites for Intelligent Content Practice.● Secured Million GBP Documentum deal through Business Development efforts for UK-based Financial Services major.● Conducted business consulting for rationalizing Ancillary application portfolio of an Energy services provider, aiming to optimize IT Operations costs through Technology consolidation and Re-architecture.● Delivered functional consulting to Financial Services major for establishing regulatory-compliant Document Management platform.● Provided frontline support and coordinated requirements for suite of B2E iPad Mobile apps and Data Mart for Tableau dashboards for North American Retail giant.● Led end-to-end change request management processes in tools like HP Service Manager and ServiceNow.● Directed end-to-end requirements management for WCM Product implementation and Web analytics integration for major Canadian banks.● Initiated an Agile approach, maintained Product Backlog, and executed end-to-end implementation for digitizing paper-based business processes for Energy assistance processing.

Chennai Area, India

• Provided Product evaluation and High level design consulting for Transactional Document Output Management Product implementation as part of a Strategic Architecture transformation initiative in BSS and OSS for a European telecom major• Used SMART framework analysis of requirements and recommended best practices clients for requirements statements• Led implementation and end-to-end requirements management of multiple self service, B2B, retail websites as part of a European telecom major's strategic Web Channel Transformation initiative• Co-ideated and developed a solution in partnership with IBM, for automating Adult Social Care delivery process in UK, using IBM Case Manager and Analytics• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.• Identified sales opportunities by assessing environment and devising and implementing winning strategy.

Study and analysis of the internal processes of Wealth Advisors Ltd., workflow mapping and defining metrics for all the activities to aid the implementation of a Centralized Operating model.

Chennai

Worked on front end web applications development, Java programming, and database queries, in projects for Securities and Communication Domains. Won an award for my performance during the delivery of the project for UAT.

Master Of Business Administration - Mba, It Operations And Finance, Distinction

Activities and Societies: Organized a national level HR Summit "Manifest 2010" and a HR event in "Abhyudhaya 2010".

B.E, Electronics And Instrumentation Engineering

Activities and Societies: Member of ISTE Student Chapter, Participated and won prizes in inter collegiate symposiums and college cultural.