TechLok provides innovative solutions to reduce device theft to the everyday mobile laptop user/remote worker by providing a smart, strong, and convenient way to secure their valued personal devices.

-Recruitment and filtering of qualified candidates.-Conduct a 10-minute interview to assess candidate skillset.-Post vacancy in Social Media.FLYJETSKI (MAY 2021)-Seasonal Booking Account-Receive and perform Outbound calls-Send and reply to emails received-Process refunds, cancellation and rebooking of reservation

-Data Classification based on company criteria and checklist.-Outsource passive candidates that are qualified.

-Explain billing concerns such as payment and refunds (Inbound)-Troubleshoot service issue with cable, phone and internet (Inbound)-Create a ticket for issues to be forwarded to Tier Help Desk

Help customer in booking and making changes to their reservation from Flight, Hotels, Cars and Activities. Trained GDS agent that can make changes directly to Sabre and Amadeus ticketing tool. Receive calls when customer wants to speak to a supervisor.

-Receive inbound calls-Assist customers with the billing concerns for payments and refunds.-Troubleshoot issues about their phone and services

-Explain billing concerns such as payment and refunds (Inbound)-Troubleshoot service issue with cable, phone and internet (Inbound)-Create a ticket for issues to be forwarded to Tier Help Desk-Chat Support for Sales Representative-Email and Back Office Support-Subject Matter Expect (Assist agents with questions regarding the product)