Yuen Haw Hor Email & Phone Number

Kuala Lumpur, My

Shah Alam, Selangor, Malaysia

• Digest and organize documents, briefs and feedback.• Create project schedules and allocate tasks to individual artists. Ensure that artists' progress are on schedule, and proactively come up with solutions to prevent or rectify delays.• Organize daily and weekly meetings to keep the whole team up to date on the current situation of the project.• Keep track of the overall progress of projects, making sure that deliverables are on track, and milestones and deadlines are… Show more • Digest and organize documents, briefs and feedback.• Create project schedules and allocate tasks to individual artists. Ensure that artists' progress are on schedule, and proactively come up with solutions to prevent or rectify delays.• Organize daily and weekly meetings to keep the whole team up to date on the current situation of the project.• Keep track of the overall progress of projects, making sure that deliverables are on track, and milestones and deadlines are met.• Act as the point-of-contact between clients and the project team, keep the project team and clients up to date on the status of projects, convey feedback, briefs, important information and Q&A from clients to the project teams, and vice versa.• Maintain records of project meetings, including all decisions made, and further actions to be taken.• Keep track of project costs. Work together with the finance team in managing project budgets.• Handle all submissions of deliverables to clients promptly. Show less

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Based on monthly programming schedules, ordered assets from licensors and distributors for processing, monitored statuses and ensured smooth asset delivery.• Communicated with internal teams and external clients on their subtitling and dubbing language requirements, and subsequently placed subtitling and dubbing orders to vendors.• Liaised with the S&P team on compliance vetting and review of video assets.• Managed and executed data entry tasks of asset-related data into… Show more • Based on monthly programming schedules, ordered assets from licensors and distributors for processing, monitored statuses and ensured smooth asset delivery.• Communicated with internal teams and external clients on their subtitling and dubbing language requirements, and subsequently placed subtitling and dubbing orders to vendors.• Liaised with the S&P team on compliance vetting and review of video assets.• Managed and executed data entry tasks of asset-related data into respective data systems and business applications.• Placed orders and requests to the content operations team for asset downloading, proxy creation, AV exporting, mastering, packaging and transcoding for linear channels and VOD services.• Monitored and tracked status of subtitle file and dub track deliverables and ensured smooth on-time delivery from vendors.• Monitored and tracked the entire end-to-end workflow process, and ensured that all assets are processed and ready in time for linear and VOD services.• Provided front line services for and coordinated with external distribution partners such as platform affiliates across the APAC region on content delivery and VOD servicing. Show less

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Oversaw content readiness, ensured timely asset delivery and met launch expectations for all content on the WeTV iflix video streaming platform, as part of the Tencent Video International team.Worked together with stakeholders in the Tencent Video International Team as well as in WeTV iflix in overseeing and monitoring end-to-end content readiness for WeTV content.

Kuala Lumpur, Malaysia

• Oversaw content readiness and ensured internal and external teams are delivering assets in a timely manner.• Pro-actively assessed deadlines when needed and reported progress to stakeholders.• Escalated production issues to stakeholders and ensured supporting teams are scaling their capacity according to launch expectations

Kuala Lumpur, Malaysia

• Scheduled, coordinated and oversaw all subtitling production activities and projects within the Asia Region.• Acted as the single point-of-contact for inter-departmental communications between Localization, Content Operations, Customer Service and Design Team• Liaised with Content Acquisitions and Content Programming for overview of incoming projects and localization requests• Liaised with Content Operations for matters pertaining to the delivery and availability of source… Show more • Scheduled, coordinated and oversaw all subtitling production activities and projects within the Asia Region.• Acted as the single point-of-contact for inter-departmental communications between Localization, Content Operations, Customer Service and Design Team• Liaised with Content Acquisitions and Content Programming for overview of incoming projects and localization requests• Liaised with Content Operations for matters pertaining to the delivery and availability of source materials, and the publishing and licensing of content.• Communicated production plans to local subtitling teams based on agreed timelines.• Assisted local teams with technical and subtitle quality issues• Monitored actual status of all projects in real-time using in-house production tools• Developed familiarity with tracking systems and production tools used by other departments such as Content Operations and Rights and Asset Management teams. Show less

Kuala Lumpur, Malaysia

• Independently devised monthly work schedules based on priorities from content curators.• Assigned jobs to team editors with help of in-house production tools and personal tracking tools, ensured resources are assigned optimally to drive maximum productivity, understood editors’ strengths and competence in content genres to maximize efficiency.• Assisted supervisor in tracking and monitoring team progress and productivity scores. Ensured compliance of team editors in guidelines and… Show more • Independently devised monthly work schedules based on priorities from content curators.• Assigned jobs to team editors with help of in-house production tools and personal tracking tools, ensured resources are assigned optimally to drive maximum productivity, understood editors’ strengths and competence in content genres to maximize efficiency.• Assisted supervisor in tracking and monitoring team progress and productivity scores. Ensured compliance of team editors in guidelines and workflow processes.• Assisted supervisor in in-house subtitle quality control.• Basic maintenance and troubleshooting of in-house machine translation engine. Maintenance of translation and runtime glossaries.• Assisted team with ad-hoc tasks, contributed to the growth and improvement of team efficiency, subtitle quality and productivity through creation of manuals and guides, coordination of discussion sessions to discuss Chinese grammar, vocabulary, and translation insights.• Assisted team in successfully clearing subtitle backlog.• Created and designed localization coordinator guide to assist in future onboardings.• Recruited, administered tests to and on-boarded vendors and freelancers on guidelines and subtitling standards.• Managed third party vendors and freelancers and their related documents (contracts, invoices), monitored vendors' work progress, performance and deadlines, ensured compliance of delivered work towards quality and technical standards.• Scheduled and dispatched assignments, including work materials, to freelancers and vendors, scheduled quality check of third-party deliveries to team editors, prepared quality control reports.• Repository/inventory management (subtitles, work materials).• Assisted in publishing of subtitles delivered by local and global teams.• Served as acting supervisor in the supervisor's absence. Show less

Kuala Lumpur, Malaysia

Petaling Jaya, Selangor

Contributed to the Starbucks success by providing legendary customer service to all customers. Created the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Acted in accordance with Starbucks guiding principles.• Acted with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.• Maintained a calm demeanor during periods of… Show more Contributed to the Starbucks success by providing legendary customer service to all customers. Created the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Acted in accordance with Starbucks guiding principles.• Acted with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.• Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.• Anticipated customer and store needs by constantly evaluating environment and customers for cues. Communicated information to manager so that the team can respond as necessary to create the Third Place environment during each shift.• Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.• Contributed to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.• Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovered and responded to customer needs.• Followed Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.• Maintained a clean and organized workspace so that partners can locate resources and product as needed. • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Followed health, safety and sanitation guidelines for all products.• Recognized and reinforced individual and team accomplishments by using existing organizational methods. Show less

Petaling Jaya, Malaysia

Provided expertise in the field of chemical and materials sciences to improve hard drive quality and reliability through the following activities: • Drive failure analysis and solution definition• Component cleanliness monitoring• Materials analysis• Supplier and external lab certification

Petaling Jaya, Malaysia

As a sales assistant I have a strong customer service mindset and passion for retail sales and enjoy interacting people of all walks of life.I am also self-motivated, results driven, flexible and a team player. I'm also able to work with simple and effective methods, with the desire to take on responsibility and have ambition to do a good job.Having a service oriented mind with customers’ best interest at heart and cost conscious at all times, this enables me to work cheerfully… Show more As a sales assistant I have a strong customer service mindset and passion for retail sales and enjoy interacting people of all walks of life.I am also self-motivated, results driven, flexible and a team player. I'm also able to work with simple and effective methods, with the desire to take on responsibility and have ambition to do a good job.Having a service oriented mind with customers’ best interest at heart and cost conscious at all times, this enables me to work cheerfully and outgoing with a positive attitude.Responsibilities include: Customer service, retail sales, housekeeping, sales floor upkeep and store presentation. Show less

Bachelor Of Engineering (Beng) (Hons.) In Materials Engineering, Materials Engineering

Activities and Societies: UM-styled Apprentice Entrepreneurship Society, UM Engineering Society

Russian Language

Goethe-Zertifikat B2 (Level B2 Of The Common European Framework Of Reference For Languages), German Language

Stpm (Malaysia Higher School Certificate) (A-Level Equivalent)

Spm (Malaysia Certificate Of Education) (O-Level Equivalent)