Yi Chen Email & Phone Number

Gaithersburg, Md, Us

Vienna, Va, Us

Silver Spring, Md, Us

Responsibilities:* Conduct product discovery and business analysis activities with customers.* Create requirement documents based on product discovery and business analysis activities.* Work with customers and developers to build and refine prototypes.* Oversee the software development lifecycle to make sure the requirements are built and tested correctly.Products Worked on:* Build a childcare registration system for Fairfax County. Users from 30+ Fairfax County community centers use the system to register 8000+ children in various childcare programs, bill their parents, email and text message their parents, record their attendance, and report on the registration, attendance, billing and payments of such programs.* Build a property management system for HUD (US Department of Housing and Urban Development.) Users can use the system to dispose of multi-family properties that are under stress and track the various dispositions. The users can foreclose such properties, relocate the residents to a better property, or put the properties under stress under the direct management of a property management company designated by HUD.

Washington, District Of Columbia, Us

Responsibilities:* Worked with management and customers to define product vision, strategy, and roadmap.* Created milestones, features, and user stories based on product vision, strategy, roadmap, and customer feedback.* Oversaw the software development lifecycle to make sure the milestones, features, and user stories are built and tested correctly.* Oversaw release activities such as publishing release notes and trainings.* Oversaw user support activities.Products Worked on:* Customized Alfresco (a content management system) to allow 2,000+ FINRA users to manage their documents and multi-media files securely and efficiently. Supported different workflows for multiple client application teams who use Alfresco as a content management platform.* Built a records management solution to make the records destruction process less time consuming and less error prone for records managers and software developers. The solution saves dozens of hours per person per year for records managers and software developers.* Built a case management system to consolidate business processes across multiple groups at FINRA and ensure accurate reporting of case management data. The system supported the efficient review and disposition of 5,000+ potential market issues involving 1,000+ parties and 5,000+ securities in 2018.* Built a conflict of interest certification system to allow 2,000+ users to track their conflict of interest statuses and manage their certification workflows efficiently. The system supported 319,000+ conflict of interest certifications in 2018 so that FINRA could make sure staff did not have conflicts against cases they worked on.* Built a time tracking system to allow 2,000+ users to track their time and manage their time tracking workflows efficiently. The system supported 1,563,000+ time entries in 2018, so that FINRA could bill 60+ clients correctly and efficiently.

Tysons Corner, Va, Us

Responsibilities:* Conducted market research.* Created requirement documents based on market research and discussions with senior management and customers.* Oversaw the software development lifecycle to make sure the requirements are built and tested correctly.* Worked with Marketing, Sales, and Customer Support on go-to-market strategy and other release related activities.* Oversaw release activities such as publishing release notes and training.* Oversaw user support activities.Products Worked On:* Built an event management system that allows 6000+ meeting planners to manage their events' invitations, RSVPs, tracks, sessions, invitee payments, travel itineraries, and system integrations. The integrations synchronized more than 200,000 records between Cvent and the other systems, and processed $784,000,000 of transactions in 2014.* Built Cvent Supplier Network (an RFP marketplace) that allows 6000+ meeting planners to post RFPs, and 25,000+ hotels to view these RFPs and submit proposals online. The marketplace supported 86,000 RFPs, and brought in ad revenue of more than $23,000,000 for Cvent in 2014.

Bengaluru, Karnataka, In

Responsibilities:* Discussed requirements with solutions architect and implemented requirements.Products Worked on:* Built inventory reconciliation tools for clients such as AT&T Wireless, T-Mobile and Verizon Wireless, so that clients can run the tools to see the discrepancies in their telecom networks and inventory management systems. Each installed tool saved hours of manual reconciliation work for clients’ technicians each day, and allowed them to focus on more important tasks.

Pittsburgh, Pa, Us

Designed and built web applications and system integration solutions to replace labor intensive and error prone processes for the Client Services, Marketing, and Accounting departments

Us

Build web applications to replace labor intensive and error prone processes for the risk management team of Enron's retail branch.

Masters, Information Systems Management

Bachelor'S Degree, English Language And Literature, General