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Yi-Cheng Tsai Email & Phone Number
Emerging Business Strategy Architect | Context Engineering | Human AI Interaction Design
at
Chunghwa Telecom Co, Ltd.
1 work email found
@avermedia.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Emerging Business Strategy Architect | Context Engineering | Human AI Interaction Design
Location
Taipei City, Taiwan, Province of China
Company size
Who is Yi-Cheng Tsai? Overview
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Quick answer
Yi-Cheng Tsai is listed as Emerging Business Strategy Architect | Context Engineering | Human AI Interaction Design at Chunghwa Telecom Co, Ltd., a with 4154 employees, based in Taipei City, Taiwan, Province of China. AeroLeads shows a work email signal at avermedia.com and a matched LinkedIn profile for Yi-Cheng Tsai.
Yi-Cheng Tsai previously worked as User Experience Design Team Lead at Chunghwa Telecom and Advanced Senior UX Designer at BenQ Lifestyle Design Center at 明基電通. Yi-Cheng Tsai holds Master'S Degree, Cognitive Psychology Science from National Cheng Kung University.
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Email format at Chunghwa Telecom Co, Ltd.
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ytsai@avermedia.com
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Profile bio
About Yi-Cheng Tsai
10 + years of research and design experience. As a UX designer/Product designer majored in Psychology, I can conduct both SW/HW product design based on quantitative and qualitative research.Built up User Experience Design team.Managed 9 people included user researcher, UX designer, GUI designer ,AR/VR 3D designer and prototype engineer.• Good at use Qualitative and Quantitative method：Executive research and design strategy from different type and stage of product to help clarify user needs and product position.• Possess researcher and designer experience：skillful at translating insights into actionable product and design strategies, user interface requirement specification.• Variety domain：Official E-Shop & Royalty program website, SaaS(public sentiment ,data management platform, digital signage CMS), mobile app, robotic conversation UI、TV OS、Smart watch.Cross Platform:#RWD web #Android app #iOS app #Voice user interface #PC appIndustry:#E-Shop #Retail #AI #Health track platform #Data driven #IoT #TV OSDesigned and launched in various platform product such as RWD web, mobile app, robotic voice user interface app, Android OS TV projector, smart watch app and PC. Planned, conducted more than 20 projects including overseas field observation, interview, interface flow/wireframe design and usability testing.I'm strong logic oriented design thinking including being empathy and positive to solve the problem aggressively, open-minded attitude and respect different opinions from product team. ★ Award: • 2018 iF DESIGN AWARD DISCIPLINE SERVICE DESIGN / UX• 2018 iF DESIGN AWARD• 2017 Red Dot Design Award• 2017 Computex Best Choice of the Year Award• 2017 Computex Best Choice Golden Award• 2017 Computex d&i Award• 2017 Taiwan Excellence Award• 2016 Taiwan Excellence Award• 2015 Red Dot Award Design Concept Honorable MentionIf you need any further information, please feel free to contact me.
Listed skills include Qualitative Research, Research Design, User Centered Design, Science, and 38 others.
Current workplace
Yi-Cheng Tsai's current company
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Chunghwa Telecom Co, Ltd.
8 roles
Yi-Cheng Tsai work experience
A career timeline built from the work history available for this profile.
User Experience Design Team Lead
Built up User Experience Design team.Managed 9 people included user researcher, UX designer, UI designer and prototype engineer.Lead UX Team to find out the users' insight and transfer it to innovative design. Previous Contributions: • Guided Digital transformation way for CHT. • Increased 262% orders and 28% SUS score by optimized inline purchase flow and wireframe design base on omni-channel user research.• Increased 44% (36%-80%) purchase success rate and 30% efficiency(reduce 80 secs)Job scope:• User research (Contextual Inquiry, Field study)• Product specification and Information architecture • User flow & wireframe design• User interface behavior data analysis
Advanced Senior Ux Designer At Benq Lifestyle Design Center
2020 iF DESIGN AWARD DISCIPLINE PRODUCT: GS2 / Portable LED projector
Apr 2019 - Aug 2019
Senior Ux Designer At Benq Lifestyle Design Center
Previous Contributions: • Guided Digital transformation way for BenQ. • Planned UX roadmap for 40% revenue product line. • Optimized flow and wireframe delivery process. • Increased usability 300% by promote data driven decision-making model.Projects:X-Sign Digital Signage Solution Software• Conducted user research• Designed RWD web and PC application flow and wireframe. Android OS TV Software System:• Consolidated UX design roadmap.• Designed Android OS projector design guideline. • Conducted Quantitative research for app usage and product usage time base on data analysis.• Enhanced 300% usability for wireless projection tutorial app from data research.BenQ Voice Assistant (corporation scenario)• Constructed BenQ voice assistant VUI flow and wireframe.• Integrated Alexa voice system into BenQ voice assistant under technology limitation.- Job scope:• User research (Contextual Inquiry, Field study)• Product specification consolidation(Software)• Interface flow design• Interface wireframe design • User interface behavior data analysis★ Award: • 2018 iF DESIGN AWARD DISCIPLINE SERVICE DESIGN / UXhttps://business-display.benq.com/en/explore/press/2018/event/benq-x-sign-won-the-2018-if-design-award.html
Nov 2016 - Aug 2019
User Experience Architect At Asus Design Center
Co-work with product manager, GUI designer and software engineer to develop 10 Zenbo robotic and 2 ZenWatch applications.Projects: Zenbo• Designed 6 Zenbo robotic VUI such as Common behavior, SLAM, CIR(Smart control), Recipe, Blockly game and Zenbo APP builder.• Design robotic app interaction between user and Zenbo under technology limitation. • Built Zenbo VUI conversation content.Achievement:• 2018 iF DESIGN AWARD• 2017 Reddot Design Award• 2017 Computex Best Choice of the Year Award• 2017 Computex Best Choice Golden Award• 2017 Computex d&i AwardZenFit (Android app)• Integrate fitness healthy tracking android app with micro app on wearable device.• Designed ZenFit flow and wireframe.ZenWatch Manager• Integrate smartband and new generation watch into previous ZenWatch Manager.• Designed flow and wireframe.- Job scope:• Product specification consolidation(Software)• Interface flow design• Interface wireframe design
Feb 2016 - Nov 2016
Advanced User Experience Researcher
Co-work with UI designer, industrial designer, hardware engineer, software engineer and project manager to design useful product.Project:TsunaMIC (2015 Red Dot Award Design Concept Honorable Mention)AVerCaster SE510 (2016 Taiwan Excellence Award)AW313 Wireless Teacher Microphone (2017 Taiwan Excellence Award)- Job scope• Usage scenario clarification • Product specification consolidation• Hardware user interface design guideline• Usability evaluation• Marketing content provide★ Award: • 2017 Taiwan Excellence Award• 2016 Taiwan Excellence Award• 2015 Reddot Award Design Concept Honorable Mention
Oct 2013 - Dec 2015
Researcher
Language Research And Development Center
• Read research papers and organized references.• Quantitative and qualitative statistical analysis.• Experimental data collection.• Experimental interface design.
Oct 2012 - Aug 2013
Guidance Counselor
R.O.C Army
• Guided soldiers with relationship problems and kept their mental health.• Held orientation for rookie soldiers.• Paid several visits to stronghold and had deep interviews with soldiers there.
Jan 2011 - Aug 2011
Team & coworkers
Colleagues at Chunghwa Telecom Co, Ltd.
Other employees you can reach at cht.com.tw. View company contacts for 4154 employees →
戴
戴國欽
Colleague at Chunghwa Telecom Co, Ltd.Taipei City, Taiwan, Province Of China
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施
施銘原
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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LL
Linus Lin
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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CC
Chiao-Wen(Joanna) Cheng
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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SL
Shih-Che Lin
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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陳
陳朱日
Colleague at Chunghwa Telecom Co, Ltd.Taichung City, Taiwan, Province Of China
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LL
Lin Lih
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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HS
Hsu-Chi Su
Colleague at Chunghwa Telecom Co, Ltd.New Taipei City, Taiwan, Province Of China
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EL
Erin Lee
Colleague at Chunghwa Telecom Co, Ltd.Taipei, Taipei City, Taiwan, Province Of China
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ZC
Zuwei Ching Tzeng
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
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戴國欽
Colleague at Chunghwa Telecom Co, Ltd.Taipei City, Taiwan, Province Of China
View →
施
施銘原
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
LL
Linus Lin
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
CC
Chiao-Wen(Joanna) Cheng
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
SL
Shih-Che Lin
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
陳
陳朱日
Colleague at Chunghwa Telecom Co, Ltd.Taichung City, Taiwan, Province Of China
View →
LL
Lin Lih
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
HS
Hsu-Chi Su
Colleague at Chunghwa Telecom Co, Ltd.New Taipei City, Taiwan, Province Of China
View →
EL
Erin Lee
Colleague at Chunghwa Telecom Co, Ltd.Taipei, Taipei City, Taiwan, Province Of China
View →
ZC
Zuwei Ching Tzeng
Colleague at Chunghwa Telecom Co, Ltd.Taiwan, Province Of China
View →
2 education records
Yi-Cheng Tsai education
Master'S Degree, Cognitive Psychology Science
Bachelor’S Degree, Psychology
FAQ
Frequently asked questions about Yi-Cheng Tsai
Quick answers generated from the profile data available on this page.
What company does Yi-Cheng Tsai work for?
Yi-Cheng Tsai works for Chunghwa Telecom Co, Ltd..
What is Yi-Cheng Tsai's role at Chunghwa Telecom Co, Ltd.?
Yi-Cheng Tsai is listed as Emerging Business Strategy Architect | Context Engineering | Human AI Interaction Design at Chunghwa Telecom Co, Ltd..
What is Yi-Cheng Tsai's email address?
AeroLeads has found 1 work email signal at @avermedia.com for Yi-Cheng Tsai at Chunghwa Telecom Co, Ltd..
Where is Yi-Cheng Tsai based?
Yi-Cheng Tsai is based in Taipei City, Taiwan, Province of China while working with Chunghwa Telecom Co, Ltd..
What companies has Yi-Cheng Tsai worked for?
Yi-Cheng Tsai has worked for Chunghwa Telecom Co, Ltd., Chunghwa Telecom, 明基電通, Benq Corporation, and Asus.
Who are Yi-Cheng Tsai's colleagues at Chunghwa Telecom Co, Ltd.?
Yi-Cheng Tsai's colleagues at Chunghwa Telecom Co, Ltd. include 戴國欽, 施銘原, Linus Lin, Chiao-Wen(Joanna) Cheng, and Shih-Che Lin.
How can I contact Yi-Cheng Tsai?
You can use AeroLeads to view verified contact signals for Yi-Cheng Tsai at Chunghwa Telecom Co, Ltd., including work email, phone, and LinkedIn data when available.
What schools did Yi-Cheng Tsai attend?
Yi-Cheng Tsai holds Master'S Degree, Cognitive Psychology Science from National Cheng Kung University.
What skills is Yi-Cheng Tsai known for?
Yi-Cheng Tsai is listed with skills including Qualitative Research, Research Design, User Centered Design, Science, Statistics, Spss, R, and Molecular Biology.
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