Yi Ding Email & Phone Number

56-58 York Street，Sydney

1. Recent work with Assistant Accountant from the IESC & Global Institute in Sydney. 2. A fluent English speaker with excellent problem solving and time management skills I am able to carry out a wide variety of accounting tasks with accuracy and responsibility;3. Excellent customer service and rapport-building skills;4. Advanced computer skills including accounting software MYOB, Excel, Word and Powerpoint;5. Familiar with general ledger transactions and balance sheet reconciliations;6. Assisting Chief accountant to prepare and report of BAS;7. Liaise with all staff and work hard

88 Liverpool Street, Sydney, Nsw, 2000

1. Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.2. Arranging and monitoring daily activities of customer service operation.3. Assisting customer service staff with duties where required.4. Training staff in areas of customer service and company policies.5. Managing cashier coverage and customer flow to ensure proficient customer service.6. Monitoring and authenticating returns, exchanges and voids.7. Modifying weekly revenues and doing monthly payment reconciliation with Third-Party.7. Investigating and solving customer service complaints.8. Assisting with development and implementation of service policies, and explaining these to staff and customers.9. Maintaining documentation pertaining to customer service department activities.10. Performing additional duties where needed.

Westfield, Chatswood, New South Wales, Australia

1. Excellent sales service to ensure high levels of customer satisfaction through;2. Always smiling during the shift and provide excellent customer services;3. Welcoming customers to the store and answering their queries;4. Excellent problem solving skills and consistently meeting the store’s sales goals

Master Of Commerce, Accounting And Buisiness Law

International Commerce, Business/Commerce, General, Bachelor Of Commerce