Senior Quality Engineer
CurrentResponsibilities and experience:▪ Focus customer complaints and coordinate 8D, Root Cause and Corrective Action (RCCA)by working closely with internal team for closure within committed time frame to achieve customer satisfaction.• Coordinate with relevant departments on critical processes data analysis, RCCA for quality issues and review the effectiveness of preventive or corrective actions for closure.▪ Drive for continuous internal quality improvement by doing Kaizen with others departments. • Regular review, revise and advice to revise documents to ensure up-to-date with process and conform to customer requirements.• Enhance the visual inspection uniformity of specifications between operators at average 80% by provide regular training and assessment for operators.• Assist QMS team on company's internal audit and management review before external audit.• Coordinate and arrangement of the calibration work of measuring tools and equipment.• Involved in NPI meeting and review flow chart, assembly drawing and special request from customer before the build.• Ensure 1st piece buyoff for NPI products which is compliance to what had review in NPI and meet customer requirement.• Lead and doing line buyoff report for new line setup and submit PCN to customer.• Complete and submit FAI report for customer within the committed time frame.