· Summarized customer rental needs and categorized the data using Excel to implement tailored sales strategies.· Optimized and designed creative online marketing content by analyzing past customer data.· Led a team of three, facilitating the team members' quick understanding of the market and problem-solving abilities. Conducted weekly meetings to share experiences and develop different strategies, driving efficient and unified team growth.· Resolved all after-sales issues for customers and maintained strong relationships with existing clients.

· Collaborated on advertising design for LVMH liquor brands (Hennessy, Moët & Chandon, Krug)· Enhanced brand communication in the Hennessy NBA collaboration through creative design and content.

· Developed captivating software visuals (splash screens, banners, promotional posters).· Conducted comprehensive product market research, utilizing professional survey methods to gather valuable customer feedback and analyzed market data and sales performance, providing accurate insights for product strategies and promotions.