Yi Li Email & Phone Number

Beijing, China

• Perform department operations and infrastructure, policies and procedures to complete moderately complex administrative processes.
• Schedule and coordinate meetings, calendar and travel arrangements.
• Solicit, collect and organize documentation and data, performing data entry into data base.
• Handle clerical, administrative, technical or customer support under minimal supervision.
• Read, understand and execute contracts, draft agreement, updates documents.

Beijing, China

• Coordinated with EF Kids & Teens schools and candidates to arrange onboarding-induction journey, duties mainly including building connections, making onboarding schedules, writing and sending out welcome letters and.
• Conducted onboarding trainings to candidates with contract signing, explaining Company Assistance Programs, introducing Visa session, and doing city guide presentation.
• Managed candidate’s new hire information into company’s management systems and submitted related applications to reimbursement system timely.
• Monitored and improved onboarding procedures satisfaction by creating survey and collecting feedback to ensure better service standards.
• Collected and submitted payment notice and vendor payment during onboarding process.
• Organised and facilitated events, responsibilities including developing ideas, making sign-up forms, writing promotions, and spreading news via emails and WeChat Official Account.

Edmonton, Alberta, Canada

• Performed documents management by compiling and updating patient information files and records from initial counseling to follow-up treatments.
• Maintained highest customer retention rate by initiating bilingual assistant service to new immigrants and writing step-by-step benefit claim instructions for clients.
• Accomplished improvement of clinical operation efficiency by building treatment templates and input templates into management platform for practitioners to keep daily update records.
• Reported patients’ treatment plans to Workers’ Compensation Board and commercial insurance companies and submitted progress assessment to them.
• Coordinated and managed office meeting schedules, booking conference rooms, and taking meeting memos.
• Processed daily invoices and billing charges and submitted online claims for clients.

Master'S Degree, Curatoring

Bachelor'S Degree, Accounting