Yi Lin Email & Phone Number

Greater Philadelphia Area

Ewing NJ

• Built and maintained relationships with key individuals within the organization business teams and used these relationships to align the needs within the Servicing.
• Reviewed, analyzed, and evaluated business systems used to support the organization; formulated systems to parallel overall business strategies.
• Evaluated options and planned/managed the implementation of enhanced business solutions.
• Managed and scheduled the tracking and reporting process within Operations using Microsoft Excel Macro; built Microsoft Excel Macro from the scratch with VBA.
• Liaised with requestor and understood their data & analysis needs, communicated and implemented daily, weekly, and monthly reporting to requestor or management, and fulfilled adhoc requests for data or reporting as.

Greater Philadelphia Area

• Installed and configured database software for Microsoft SQL Server and Oracle Application development environments
• Planned and implemented backup and recovery procedures of databases in Microsoft SQL Server environment
• Developed and tested new Oracle SQL Developer Command Line tool and led the database team on the training of the Oracle SQL Developer Command Line
• Built and maintained technical architecture documentations such as Oracle materialized views inventory and Oracle database services inventory
• Monitored Oracle job schedulers to ensure the backup is running and data is refreshing successfully, and monitored tablespace capacity of non-production environment

Greater Philadelphia Area

• Created and maintained the configuration management database application to run directly in Oracle database using Oracle APEX
• Provided support to develop databases and data models using Oracle SQL Developer
• Participated in PMO to update project tasks on the cloud system and find strategies to provide methods on organizing data
• Built a reporting template for analyzing and aggregating the employee time tracking

Greater Philadelphia Area

• Communicated with other servers to ensure operational efficiency and customer satisfaction
• Maintained cash resources accurately by computing sales prices, receiving and processing payments
• Cleaned and maintained supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations

Greater Philadelphia Area

• Conferred with clients to obtain and provide information when claims are made on a policy
• Contacted underwriter and submitted forms to obtain binder coverage
• Performed administrative tasks, such as maintaining records and handling policy renewals

Greater Philadelphia Area

• Trained new employees on restaurant procedures of cash register, greeting customers, taking food, and completing transactions.
• Identified customer needs quickly and provided correct products successfully
• Adhered to food safety, sanitation and cleanliness standards

Bachelor'S Degree, Information Science And Technology

Bachelor'S Degree, Management Information Systems Certificate

Associate'S Degree, Culture Science And Technology