Yi Lin Chen Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New Brunswick, Nj, Us

Data Quality & Reporting1. Managed critical data quality process and communicated with business stakeholders to develop data quality reports and remediate data quality issues. Worked with large datasets and various data sources. Developed SQL queries in Cloudera Hadoop Hive and Microsoft SQL Server to extract and restructure data for reporting and analysis. Reverse engineered backend repository tables to pull trending and summary statistics from Info Steward.2. Developed standard reporting templates, application and process monitoring dashboards, and KPI dashboards for senior leadership. Tableau Server Admin, governed content compliance, monitored usage and trained users. Managed consultants to troubleshoot data discrepancies and develop data quality reporting in Tableau for over 500 users.Data Analytics & Project Management1. Led data science team to develop data analytics models to assign products into its correct UNSPSC classification. Gathered business requirements from key stakeholders and delivered analytics solution which utilized fasttext and xgboost models to minimize human error and improve accuracy of classification from ~70% to 96%.2. Worked with data scientists to train models to utilize key data attributes from the beginning stages of a new product development to predict future stage attributes. Used an iterative methodology starting with 5 attributes to predict a final set of 36 attributes.

92866 Issy Les Moulineaux Cedex 9, Fr

Audited dining halls and retail locations for quality assurance to further improve customer experience. Developed various strategies and implementation of events to increase customer satisfaction and retention rates. Managed marketing media such as website content management, and social media content to increase awareness and engagement of students.

Troy, Ny, Us

Assembled and managed an annual budget of approximately $8.9 million with other representatives to directly manage the business operations of the Rensselaer Union. Supervised various Rensselaer Union volunteer clubs and club services providers to aid in providing necessary funds for club development. Examined proposals from different organizations for funding and changes of operation. Gathered data regarding Rensselaer Union operations (Union Bookstore, Barber Shop, Food Services), Evaluated various business opportunities to introduce into the Rensselaer Union.

Gathered customer and order data through questionnaires and phone interviews to examine customer satisfaction. Investigated customer data to examine different patterns in order placing behavior to forecast demand. Implemented various systems to facilitate order processing and examined customer wait times to enhance the queue system.

Master’S Degree, Business Analytics

Bachelor’S Degree, Business Administration And Management, Psychology, Mis Concentration