Yi Y. Email & Phone Number

Shanghai

中国 上海

中国 上海

Chope Product Sales:·Source and develop potential leads (Both restaurants, F&B groups andhotels). ·Find the decision maker and set up meetings. ·Presenting and pitching the product and service. Customize promotion plans. ·Drafting proposal and contract. Follow up on payment and close the deal. ·Manage existing accounts, maintain relationship. Save Campaign.

Shanghai City, China

Yinchuan, Ningxia, China

· Ensure the professional and smooth operation of the hotel executive office and represents the General Manager, the hotel and the brand at all times.· Daily organization of all incoming mail, calls, emails, and tracing file.· Plan internal events and meetings, pass on message to GM or HODs accordingly.· Participate in meetings, responsible for translation.

Geneva Area, Switzerland

Cross training at cafeteria, room service, housekeeping and laundry.Breakfast service, room service, housekeeping and laundry. Shadowing gouvernant, shadowing cafeteria supervisor and help the reception with checkin, reservation and customer service.

Guangzhou, Guangdong, China

• In the orientation month, I learnt how the whole restaurant worked, what is the best way for servers to cooperate with the kitchen stuff as well as cashier.
• Use the POS operation system fluently and work as a team.
• Serve customers politely and offer before they ask for.
• Communicating with the kitchen and the customers when mistakes has been made.
• React quickly when emergency and other unexpected situation happens.
• Being the head waitress and captain the serving team and arrange the shift schedule.

Post Graduate Deploma, Hospitality Management

Diploma, Digital Marketing, Distinction

Online study with diploma

Bachelor'S Degree, Public Policy And Administration

Activities and Societies: Head of the Students Art Troupe In charge of Dancing group, Drama group, Singing group, Model group, Hosting.