Report to Parts Manager. Apply extensive knowledge of automotive function, repair, and maintenance to advise customers when selecting required parts; provide diagnostic and parts installation consulting. Support the Parts Manager in ordering and organizing parts inventory. *Researched replacement parts required to correct vehicle inspection failures.*Create work plans to technicians to fix vehicles to prevent driving hazards and to ensure safety of passengers.*Give… Show more Report to Parts Manager. Apply extensive knowledge of automotive function, repair, and maintenance to advise customers when selecting required parts; provide diagnostic and parts installation consulting. Support the Parts Manager in ordering and organizing parts inventory. *Researched replacement parts required to correct vehicle inspection failures.*Create work plans to technicians to fix vehicles to prevent driving hazards and to ensure safety of passengers.*Give professional and technical advices to meet the customer’s needs.*Demonstrate and explain equipment functionality to customers of various technical backgrounds.*Effective use of communication skills both verbally and in written form to customers and supervisors.*Prioritize and track work orders with scheduling software. Show less

Reported to Engineering Manager. Hired to collect, record, and retrieve traffic data. Responsible for reading source documents, verifying the accuracy of data and preparing reports.*Researched, reproduced, and troubleshot customers' technical issues, created solutions and provided exceptional customer service.*Documented all technical inquiries, developed and reviewed content for knowledge base development.

Reported to Instructor. Assisted faculty member in correcting and evaluating class assignments. Provided student support in robotics projects. Assisted in preparing progress reports and final transcripts.